Ryan has been very responsive most of the time within 24 hours. I'm concerned because my watch has been sitting in JFK airport customs since May 16th and 4PX Intime preferred carrier tracking says customs delay. Many of my TSA friends said that sitting in Customs that long that there is an issue and that the carrier 4PX should have an answer but I'm not getting any. I'm trying to be patient but my TSA friends said 10 days is extremely long never mind 20 days. Anyone have similar issues?
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Ordered a Rep Rolex YM with VS3285 sitting in NYC Customs
- Thread starter Capo NYC
- Start date
Ryan usually responds within 24 hours but he is just a middle man. The company he works with has not given any updates on why my watch is sitting in customs since 5/16? I have been waiting on Ryan to get info on the tracking and why it's sitting there so long for over a week now. Not sure I will use this method again. I paid by credit card. I will let you know of any changes. I can understand some type of delays but this is unusual for it to take almost a month sitting in Customs at JFK Airport in NYC . I wish I could just drive the 30 minutes and grab it from them lol
In having the EXACT same issue with an order from @puretime . Into custom on May 16th via 4PX and all smh. I'm guessing that entire shipment got held up. I placed 2 orders with Ryan since then with one already being delivered and another seemingly moving fine through the network
The frustrating thing about it is 4PX doesn't have a way to contact them and only the company that shipped the product can get that info. No USPS tracking number is given so we are at the mercy of 4PX and intime06 Ryan is still communicating but has relatively no answers as I truly think he is a middle man for the company. I asked Ryan on Saturday if Intime06 can contact 4PX for information as when I called the USPS they said that if you had the tracking number you should be able to find out in minutes what the status is and here I am 4 days out with no answers but to please be patient. The wait continues.In having the EXACT same issue with an order from @puretime . Into custom on May 16th via 4PX and all smh. I'm guessing that entire shipment got held up. I placed 2 orders with Ryan since then with one already being delivered and another seemingly moving fine through the network
- 25/9/22
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If it's seized, it's seized, you will get a resolution,
If it's not seized, then it's on your way to you.
While yes, above 2 weeks is uncommon, customs can hold your package HOWEVER long they want for NO reason. I would say around 45 days is when I would call it quits and ask for a refund/reshipment (be careful not to use the same address/name.
When it goes into customs or disappears into customs, there is NO tracking update, 4PX, USPS, whatever, they don't know what's going on, all you will know is if it goes in and out of customs, that's it. Mail companies have NO control about US customs, it's a federal entity, they don't answer to anybody.
And no, do NOT contact customs about your package, this is a huge red flag.
I understand it's very frustrating with your first rep, but this is just how the replica game goes sometimes. I know nobody ever wants to hear generic advice of "just wait", but that's the best you can do. After 45 days if no movement I would contact your TD and lay out the facts - that's it's probably seized and you want whatever resolution.
- 25/9/22
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And it has to be said, try these tracking sites :
www.17track.net
parcelsapp.com
But like I say before. Once it's in customs, there will be no tracking update until it leaves. That's just how it works.
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But like I say before. Once it's in customs, there will be no tracking update until it leaves. That's just how it works.
Thank you for that feedback. It was much needed after the frustration of things being in Trajectory Stalled status.
Same as you all….
I can honestly say that anything from any dealer using 4PX is probably going to get flagged… The only thing I have to go on here is that it is probably being held and eventually confiscated, seeing as we all have the exact same issue.
I am 10 days away from a 45 day hold so I have little recourse because I unfortunately paid in Bitcoin so either I am screwed or I hope that this can be amicably resolved
I can honestly say that anything from any dealer using 4PX is probably going to get flagged… The only thing I have to go on here is that it is probably being held and eventually confiscated, seeing as we all have the exact same issue.
I am 10 days away from a 45 day hold so I have little recourse because I unfortunately paid in Bitcoin so either I am screwed or I hope that this can be amicably resolved