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Order Processing Process

CTime

Renowned Member
Trusted Dealer
29/9/22
729
3,267
93
Guangzhou, China
Order Processing Process



Once the payment is completed, the customer will receive an order confirmation notification from Ctime, which will take up to 1 to 2 business days to verify the customer's payment.



Once payment is verified, Ctime will process the order as soon as possible and the customer will receive a notification from Ctime that the order has been processed in order of when the order was paid for.



Ctime guarantees that each watch will undergo a rigorous quality inspection before it is shipped. Ctime will carefully check the functionality of the watch movement and the appearance of the watch parts to ensure that the product is of high quality and free from defects. During the inspection phase, Ctime will provide you with all the images and videos of the inspection to ensure your shopping experience.

Upon completion of the inspection, Ctime will send all images and test results to the customer and will dispatch the product as soon as the customer has confirmed the product.



Due to the unique nature of cross-border shipping and products, it usually takes 10-15 working days for the products to arrive, and in the case of customs control, it may take longer. Please note that it usually takes 1 to 2 working days for the parcel tracking number to appear in the logistics system, so please be patient.



If you have any questions about the logistics status during the logistics process, please contact Ctime and we will be at your service as soon as possible.



Best regards



Ctime
 
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Fred001

Do not accept unsolicited offers
6/6/22
1
1
3
Would you please provide contact details for website and whats up to avoid confusion. Thanks
 
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Genuine

Getting To Know The Place
Certified
3/4/22
48
36
18
Nice to read about the rigorous quality inspection.
I have bought a watch from another dealer and the hands were loose and the date could not be set. I needed it to be repaired and serviced before I could wear it, there was also a lack of grease. Good to hear that you would prevent these things to happen, that would certainly improve the shopping experience.
 
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CTime

Renowned Member
Trusted Dealer
29/9/22
729
3,267
93
Guangzhou, China
Nice to read about the rigorous quality inspection.
I have bought a watch from another dealer and the hands were loose and the date could not be set. I needed it to be repaired and serviced before I could wear it, there was also a lack of grease. Good to hear that you would prevent these things to happen, that would certainly improve the shopping experience.
We'll do our best. Thank you
 
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ilikewatches2

Do not accept unsolicited offers
29/5/16
5
4
3
Just ordered from CTime a Daytona 116500 CER/SS Black 904L Clean F SA4130 V3! really looking forward to getting that beauty! will post pics when it arrives!
 
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pam63C

Active Member
Certified
12/2/23
439
386
63
Asia
Hi, do you provide an option for a qualified watchmaker to service the movement before sending out to the customer ?
 

ramrod321

Getting To Know The Place
Certified
15/3/23
85
217
33
Germany
Do you
Order Processing Process



Once the payment is completed, the customer will receive an order confirmation notification from Ctime, which will take up to 1 to 2 business days to verify the customer's payment.



Once payment is verified, Ctime will process the order as soon as possible and the customer will receive a notification from Ctime that the order has been processed in order of when the order was paid for.



Ctime guarantees that each watch will undergo a rigorous quality inspection before it is shipped. Ctime will carefully check the functionality of the watch movement and the appearance of the watch parts to ensure that the product is of high quality and free from defects. During the inspection phase, Ctime will provide you with all the images and videos of the inspection to ensure your shopping experience.

Upon completion of the inspection, Ctime will send all images and test results to the customer and will dispatch the product as soon as the customer has confirmed the product.



Due to the unique nature of cross-border shipping and products, it usually takes 10-15 working days for the products to arrive, and in the case of customs control, it may take longer. Please note that it usually takes 1 to 2 working days for the parcel tracking number to appear in the logistics system, so please be patient.



If you have any questions about the logistics status during the logistics process, please contact Ctime and we will be at your service as soon as possible.



Best regards



Ctime
Have enough experience in Shipping to EU - and especially to countries with difficult custom controls as for example Germany? How do you manage avoiding custom problems ?
 

Radolux

Known Member
11/9/21
126
30
28
Hi, how does your QC control pics/video's looks like? Do you have examples? Greetings Radolux.
 

CTime

Renowned Member
Trusted Dealer
29/9/22
729
3,267
93
Guangzhou, China

davidc

Getting To Know The Place
1/5/22
89
77
18
he listed his website and all his contact info in post #3 https://ctime.io/
you would have to actually reach out to ctime to inquire about availability.
 

Waeone

Do not accept unsolicited offers
15/9/21
7
1
3
Nyc
I made payment, it was acknowledged and supposedly being processed Howe I followed up with some questions and I HAVE GOTTEN NO RESPONSE. When money was on the line I was responded to immediately. This is my first time ordering from anyone and I'm hoping I did not get scammed. I am a bit uncomfortable now with this situation- I hope to get some information asap
 

Vidya

Alcoholics Anonymous
Certified
12/6/23
102
116
43
Sunny New Jersey
I made payment, it was acknowledged and supposedly being processed Howe I followed up with some questions and I HAVE GOTTEN NO RESPONSE. When money was on the line I was responded to immediately. This is my first time ordering from anyone and I'm hoping I did not get scammed. I am a bit uncomfortable now with this situation- I hope to get some information asap
Did you order directly from Ctime and used their contact info linked in the thread?
 
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Bamalegend79

Known Member
Certified
6/9/23
102
26
28
Powder Springs, GA.
It takes about 24 hours for them to receive and verify the payment. You should get an email soon. I placed my order about 2 weeks ago and that is how it worked for me. From there you can start emailing Mr. Wan or the person that verified they received the payment. They are on the other side of the world so sometimes it takes 12 hours or so to get a reply.
 
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Waeone

Do not accept unsolicited offers
15/9/21
7
1
3
Nyc
Did you order directly from Ctime and used their contact info linked in the thread?
Yes, and I did get a reply back from CTime. I guess I was a bit impatient and got uneasy bc it's my first order and I have gotten taken once before finding this site.
 

Waeone

Do not accept unsolicited offers
15/9/21
7
1
3
Nyc
Did you order directly from Ctime and used their contact info linked in the thread?
Yes, and I did get a reply back from CTime. I guess I was a bit impatient and got uneasy bc it's my first order... and I have gotten taken once before finding this site.
 

Waeone

Do not accept unsolicited offers
15/9/21
7
1
3
Nyc
It takes about 24 hours for them to receive and verify the payment. You should get an email soon. I placed my order about 2 weeks ago and that is how it worked for me. From there you can start emailing Mr. Wan or the person that verified they received the payment. They are on the other side of the world so sometimes it takes 12 hours or so to get a reply.
Thanks!
 
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