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Need help bought 2 Watches by PureTime

Pastor

Do not accept unsolicited offers
27/9/22
14
2
3
Spain
Hello, I'm new here and I hope you can help me.
I bought 2 watches from PureTime (Rolex Daytona Super Clone and Omega Seamaster Dark Side of rhe Moon) at different intervals of about 7 weeks and 6 weeks.
I waited after receiving the tracking number. Both watches could not be delivered due to wrong address. The address is OK and Puretime has already delivered something.
My emails are not being responded to.
What can I do?
Many thanks and i hope of a good End👍
 

puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,595
5,317
113
Please PM me your order number. We will double check from our side. Thank you
 

Pastor

Do not accept unsolicited offers
27/9/22
14
2
3
Spain
Please PM me your order number. We will double check from our side. Thank you
Hello, thank you for fast answer.
Here the order Number:
Rolex Daytona #36250. 15.08.2022
Omega Box & Seamaster #36262. 27.08.2022
Many thanks for your help.
 

Pastor

Do not accept unsolicited offers
27/9/22
14
2
3
Spain
I am afraid to tell you these order numbers are not ours. Please double check the website you ordered from.

Please be aware our domain is https://puretimewatch.io/
On your side if i login you write that you change the name .

 

Pastor

Do not accept unsolicited offers
27/9/22
14
2
3
Spain
On your side if i login you write that you change the name .

I previously bought from Puretimewatch.io. I then got a message on this page that you changed the name to.net. Everything is the same, including my login data.
So Puretimewatch.net does not belong to you, even though everything is the same?
 

Pastor

Do not accept unsolicited offers
27/9/22
14
2
3
Spain
I previously bought from Puretimewatch.io. I then got a message on this page that you changed the name to.net. Everything is the same, including my login data.
So Puretimewatch.net does not belong to you, even though everything is the same?
I am sorry this is not our website. We only got this domain https://puretimewatch.io/
And that is OK for you? People take the same Site and stolen Money from other People.
I cant believe this.
 

Grapeshot

I'm Pretty Popular
Supporter
10/3/18
1,723
3,822
113
Wales, UK
And that is OK for you? People take the same Site and stolen Money from other People.
I cant believe this.
TDs have no control over domain names. Anyone can start up a website if they buy a domain name that looks/sounds similar to another. It seems that this has happened here. They are not identical pages, though they are close enough to cause someone to get caught out. Only use the domain names that the TDs publish on this forum. If a domain name changes, and they sometimes do, the TD will post it in their section. Scammers are getting smarter by the day. We have to keep one step ahead and be scrupulously careful about where and with whom we place orders with. Don’t assume that because part of the name is the same, it is the same dealer.
 

Pastor

Do not accept unsolicited offers
27/9/22
14
2
3
Spain
TDs have no control over domain names. Anyone can start up a website if they buy a domain name that looks/sounds similar to another. It seems that this has happened here. They are not identical pages, though they are close enough to cause someone to get caught out. Only use the domain names that the TDs publish on this forum. If a domain name changes, and they sometimes do, the TD will post it in their section. Scammers are getting smarter by the day. We have to keep one step ahead and be scrupulously careful about where and with whom we place orders with. Don’t assume that because part of the name is the same, it is the same dealer.
Thanks for the hint. Next time you'll be smarter
 

P..DR..D

Legendary Member
Staff member
Moderator Sales
Certified
12/1/21
23,788
25,140
113
Éire
It's not only Puretime that are affected Sir,


Scammers have replicated alot ot TD sites, so it is always recommended, before sending a single cent anywhere, to double check you are communicating with the real TD (and on the correct website) by checking their RWI forum page.

Am sorry you fell for an impostor site.
Maybe your bank can assist in recouping some of the funds.
 

Pastor

Do not accept unsolicited offers
27/9/22
14
2
3
Spain
It's not only Puretime that are affected Sir,


Scammers have replicated alot ot TD sites, so it is always recommended, before sending a single cent anywhere, to double check you are communicating with the real TD (and on the correct website) by checking their RWI forum page.

Am sorry you fell for an impostor site.
Maybe your bank can assist in recouping some of the funds.
 

Pastor

Do not accept unsolicited offers
27/9/22
14
2
3
Spain
Thanks, i speak with my Bank. But I think it is difficult because i pay with credit card.
 

Grapeshot

I'm Pretty Popular
Supporter
10/3/18
1,723
3,822
113
Wales, UK
Thanks, i speak with my Bank. But I think it is difficult because i pay with credit card.
You can contact your credit card company and inform them that no goods were received and that you are in dispute with the people that charged your account. There is a good chance that you can recover your outlay. Just don’t mention this forum name when you communicate with them.
 
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P..DR..D

Legendary Member
Staff member
Moderator Sales
Certified
12/1/21
23,788
25,140
113
Éire
Exactly what @Grapeshot said.

You bought from site A (the scammers site), show them the invoice/email/all communications and attempts to resolve etc, and the tracking number proves you did not receive the good you paid for.

Never ever mention RWI.

Best of luck.
 

TESLA760

Time is Money $$
Patron
Certified
7/2/11
24,695
21,135
113
Socal Wine Country
You bought from a scammer site which is unfortunate. Yet you're blaming PT ? How does that compute in your brain ?
 

Pastor

Do not accept unsolicited offers
27/9/22
14
2
3
Spain
You bought from a scammer site which is unfortunate. Yet you're blaming PT ? How does that compute in your brain ?
I don't blame PT! Only if I have a side that is taken over by others would I have a problem.
So, stay relaxed.
Also try to get my money back. In any case, it went to a company in England. The bank tries to clarify this and in the event of fraud, the insurance company may take action.
Thanks for help.
 

Pastor

Do not accept unsolicited offers
27/9/22
14
2
3
Spain
Exactly what @Grapeshot said.

You bought from site A (the scammers site), show them the invoice/email/all communications and attempts to resolve etc, and the tracking number proves you did not receive the good you paid for.

Never ever mention RWI.

Best of luck.
Thanks all, i understud👍
 
  • Like
Reactions: P..DR..D

TESLA760

Time is Money $$
Patron
Certified
7/2/11
24,695
21,135
113
Socal Wine Country
I don't blame PT! Only if I have a side that is taken over by others would I have a problem.
So, stay relaxed.
Also try to get my money back. In any case, it went to a company in England. The bank tries to clarify this and in the event of fraud, the insurance company may take action.
Thanks for help.
laugh lol GIF by Desus & Mero