Where to start I've purchased four watches from Andrew over this last year.. Here's my experience.. Back in February I purchased a Pam 1312 with boxset.. went the western union payment route no issues.. Received confirmation from Andrew that payment was received. A week or so later got the QC pics all good.. Got the tracking details after a week happy days..
Received the watch around two weeks later I'm in the UK BTW..
Really happy with the watch boxset etc..
In March I contacted Andrew to see which of the watches I liked were in stock ended up ordering the IWC Aqua Timer..
Payment sent via Western Union as before no issues.. Then confirmation of payment.. A few days later Andrew contacted me to say watch was unavailable pick something else.. I must of gone through ten to twenty different choices over a week or so all out of stock.. Ended up getting the Omega Aqua Terra 150m similar time frame as the first order.. Watch arrived, Again I was happy other than being told watch was instock you send payment then it wasn't..
While waiting for shipment of the second watch I ordered my third watch a B&R.. As previous emailed Andrew made sure watch was in stock payment via western union,confirmation email then this time while waiting for QC pictures after me waiting abit longer than previous I emailed Andrew to find out what was the hold up and guess what watch out of stock.. So had to pick something different this time I picked a different B&R..
Received QC pics a few weeks later all confirmed.. Received watch a few weeks later.. Once again Very Happy!!
Then during the summer the first watch I purchased the PAM1312 the crown snapped by that time I probably had worn the watch a handful of times.. Not to happy I contacted Andrew to see if he could help He was great was very helpful I ended up sending it back as there were no watchsmiths local to me..
After a few months watch arrived in good working order and still is..
Sometime in August I ordered my fourth a SINN U1000 samething as the two previous orders watch in stock take payment.. weeks later not in stock.. This time I requested a refund next thing watch is in stock.. Received QC pictures all good.. few weeks later Receive watch this time though watch no good third hand loose just moving about.. Contacted Andrew setup to return watch..
Watch sent back for repair this would be sometime in September..
Received QC pictures in November after repair all good.. Today watch arrived not working turn the crown nothing and very noisy like rotor is loose..
Contacted Andrew waiting for a response as I write this..
So I'm happy with the B&R,Omega no issues and hope it stays that way..
But the experience of the SINN and Panerai has made me hold off from buying from trusty in the future..
Received the watch around two weeks later I'm in the UK BTW..
Really happy with the watch boxset etc..
In March I contacted Andrew to see which of the watches I liked were in stock ended up ordering the IWC Aqua Timer..
Payment sent via Western Union as before no issues.. Then confirmation of payment.. A few days later Andrew contacted me to say watch was unavailable pick something else.. I must of gone through ten to twenty different choices over a week or so all out of stock.. Ended up getting the Omega Aqua Terra 150m similar time frame as the first order.. Watch arrived, Again I was happy other than being told watch was instock you send payment then it wasn't..
While waiting for shipment of the second watch I ordered my third watch a B&R.. As previous emailed Andrew made sure watch was in stock payment via western union,confirmation email then this time while waiting for QC pictures after me waiting abit longer than previous I emailed Andrew to find out what was the hold up and guess what watch out of stock.. So had to pick something different this time I picked a different B&R..
Received QC pics a few weeks later all confirmed.. Received watch a few weeks later.. Once again Very Happy!!
Then during the summer the first watch I purchased the PAM1312 the crown snapped by that time I probably had worn the watch a handful of times.. Not to happy I contacted Andrew to see if he could help He was great was very helpful I ended up sending it back as there were no watchsmiths local to me..
After a few months watch arrived in good working order and still is..
Sometime in August I ordered my fourth a SINN U1000 samething as the two previous orders watch in stock take payment.. weeks later not in stock.. This time I requested a refund next thing watch is in stock.. Received QC pictures all good.. few weeks later Receive watch this time though watch no good third hand loose just moving about.. Contacted Andrew setup to return watch..
Watch sent back for repair this would be sometime in September..
Received QC pictures in November after repair all good.. Today watch arrived not working turn the crown nothing and very noisy like rotor is loose..
Contacted Andrew waiting for a response as I write this..
So I'm happy with the B&R,Omega no issues and hope it stays that way..
But the experience of the SINN and Panerai has made me hold off from buying from trusty in the future..
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