My first Order from Trusty

[Triax10]

On August 10, 2023 I ordered a Datejust from VSF from Trusty. After weeks no QC pictures came, I asked him what was going on. He said the VSF Datejust was not available at the moment. Then I decided on a different Datejust model that would be available immediately. Now I've been waiting again for weeks and nothing happens. Trusty keeps putting me off...I don't think I'll get the watch anymore. What can I do? Have you ever experienced something like this at Trusty?
Greetings Markus

 

[BMW335ituner]

On August 10, 2023 I ordered a Datejust from VSF from Trusty. After weeks no QC pictures came, I asked him what was going on. He said the VSF Datejust was not available at the moment. Then I decided on a different Datejust model that would be available immediately. Now I've been waiting again for weeks and nothing happens. Trusty keeps putting me off...I don't think I'll get the watch anymore. What can I do? Have you ever experienced something like this at Trusty?
Greetings Markus

im in kinda the same deal with someone who is a td and I made payment on 9-26-23 and I'm still waiting for QC pics now I know there was a Holliday from 10-1-23 to 10-08-23 and I'm sure that's what has slowed down the process! on mine I even paid $80 use more just because the factory only had a better movement than I wanted so I paid $80 more than was advertised and I'm still with no watch no pics or anything!! I'm just going to ride it out and see what happens