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My first Order at Trusty Time - IWC0354 - 3777 Pilot Chrono SS/SS Blue "Le Petit" V2 ZF A7750

ripcurrent

Getting To Know The Place
3/3/24
21
6
3

IWC0354 - 3777 Pilot Chrono SS/SS Blue "Le Petit" V2 ZF A7750​

03-08-2024 : Order submitted.
03-08-2024 : CC Payment sent and confirmed by TT.
 
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ripcurrent

Getting To Know The Place
3/3/24
21
6
3
03-29-2024 : Received the watch

Unfortunately it arrived damaged as one of the hands on one of the sub-dials had fallen off due to poor handling or shipping.

Andrew is having me send it to his repair guy to have it fixed.

Awesome help and support from Andrew.
 

ripcurrent

Getting To Know The Place
3/3/24
21
6
3
Just to close out this episode: Just got the repaired watch back from the repair person. Very happy with it now. Andrew was very responsive and took the time to coordinate this all as this was a pretty complex situation. Appreciated all of the support from Trusty (Andrew.)
 
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Zeta7

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I’ve been looking at several of the watches on his website. I’m glad to read about your experience. Sorry it started off like it did but that stuff happens it was great to see it was taken care of. That’s the best part of it. Shit happens in life it’s how one treats the customer afterwards that’s important in this situation. Trusty really impressed and I’ll definitely be doing business with them in the near future.
 

ripcurrent

Getting To Know The Place
3/3/24
21
6
3
I’ve been looking at several of the watches on his website. I’m glad to read about your experience. Sorry it started off like it did but that stuff happens it was great to see it was taken care of. That’s the best part of it. Shit happens in life it’s how one treats the customer afterwards that’s important in this situation. Trusty really impressed and I’ll definitely be doing business with them in the near future.
Totally agree with you Zeta. Also having patience really helps and is well worth it.
 
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