Dear Community,
Complete time frame and experience for my first purchase:
Order on the 12th of February 2024.
Payment with the transfer is confirmed on the 16th of March.
On the 9th of March, I reached out via email to inquire about the status of my order. The response from the sales representative was prompt, but it was disheartening to learn that my order would take a significant amount of time. An alternative offer was made to switch to the VSF model, which I respectfully declined.
I sent another email to check on the 29th of March, and they answered very quickly that they don't know when Clean Factory will be able to deliver them. They also offered to swap for a VSF model.
Finally, QC pictures were sent on the 9th of April, and the Green light was given immediately.
Tracking was sent on the 10th of April.
Arrived in Thailand Bangkok on the 21st of April.
Although the wait was quite long, I was very satisfied with the process; Puretime was responsive and professional.
The packaging was well done, and the watch and box were separated.
Beautiful, Clean piece.
Good luck with your order
Complete time frame and experience for my first purchase:
Order on the 12th of February 2024.
Payment with the transfer is confirmed on the 16th of March.
On the 9th of March, I reached out via email to inquire about the status of my order. The response from the sales representative was prompt, but it was disheartening to learn that my order would take a significant amount of time. An alternative offer was made to switch to the VSF model, which I respectfully declined.
I sent another email to check on the 29th of March, and they answered very quickly that they don't know when Clean Factory will be able to deliver them. They also offered to swap for a VSF model.
Finally, QC pictures were sent on the 9th of April, and the Green light was given immediately.
Tracking was sent on the 10th of April.
Arrived in Thailand Bangkok on the 21st of April.
Although the wait was quite long, I was very satisfied with the process; Puretime was responsive and professional.
The packaging was well done, and the watch and box were separated.
Beautiful, Clean piece.
Good luck with your order
