Missing Watches - Stolen

[NePitai]

Hi all
I ordered 2 watches from Lucy, a trusted dealer on here however instead of the 2 watches, i received 3 hats.
Somewhere along the line, somebody stole my watches whether that was in China or UK.
Now, Royal Mail (UK) says any claims must be made from the sender side in their country.

Does any of you have experience with this sort of trouble and what can be done. I really don't wanna lose nearly £800

Thanks

 

[NePitai]

Hi all

I ordered 2 watches from Lucy, a trusted dealer on here however instead of the 2 watches, I received 3 hats.
Somewhere along the line, somebody stole my watches whether that was in China or UK.

Now, Royal Mail (UK) says any claims must be made from the sender side in their country.

Does any of you have had similar experience with this sort of trouble and what can be done to solve. I really don't wanna lose nearly £800

Thanks a lot

I am not suggesting Lucy did something bad, I am just looking for a possible solution

 

[asusundevils1971]

Have you sent a message to Lucy and ask if they sent you the wrong package by mistake. The person or people that work for them could have put the shipping label on a wrong box.

Was your package tampered with when you received it?.

 

[NePitai]

I've sent message to her, no reply yet