I'm new to the rep world and just got a Calatrava 5296G. For some reason, the watch will just stop ticking until I pull the crown out and push it back in. I have verified that the crown isn't pulled out slightly. What's the normal procedure for maintenance for this? I see some threads pointing to trusted maintenance people (https://forum.replica-watch.info/forums/watchmakers-and-horologists.238/), but this link seems broken. I also see some threads recommending one reaches out to the TD. How would I know which route to take for fixing (or is this normal)?