hi this is herb1971 I ordered about 8 watches in the last year from Lucy.This time I ordered 2 watches from Lucy back in May and they either got lost or seized. Well after a 60 day wait per EMS to file a claim Lucy sent me 2 more. Lucy kept assuring me not to worry she had a plan to send them through another shipping company not EMS she said it was slower but safer. She was wright they just arrived today and Wow the wait was definitely worth it. Thanks again Lucy you're the best TD I had worked with I won't go to another she deserves at least 5 stars . Sincerely Herb1971