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Loveletter to JTime - Happy CNY Year of the Tiger

derjenigewelcher

Watch enthusiast
Supporter
Patron
Certified
22/11/20
8,694
11,217
113
Switzerland
Love letter to Li

Dear jtimewatch

In the meantime I have ordered one or the other watch from you. Below is a small section.
jPubqX.png



I didn't post a positive review every time because I was used to the perfect service.
There are three main points I would like to address:

1. Before the sale
Advice when you have no idea about the market? ("Who has the best sub?") Or detailed information on pointer position, market situation, clockworks, the current state of development of various factories, you get everything at Li. He also allows small talk in between, even if his customer list of open orders is several hundred , it is never too good for a friendly message between sales :) Those who value something like this will feel at home with a beer after work at the bar. The waitress in the short dress is certainly friendly because she wants to sell us something, but we still prefer it to a fat cow with a sweater when we order a beer;)


2. During the sale
The QC usually arrive within a few days. Otherwise you can always ask without Li feeling too bad to briefly ask the supplier and give an approximate time. The QCs are great, 2 videos (incl. Timegraphers) and about 8-10 photos, depending on the clock. Then the address according to GL will be asked again, for security and confirmation.
If, despite some experience in the re-game, you still have questions about the tracking number, or where the package is currently approximately, how long it will take until it is with you, etc., you can contact Li at any time Mon-Sat. He works noon to noon Chinese time.

3. After the sale

3.1 Everything is going smoothly
Thank you, celebrate the watch with a wristshot and get the obligatory thumbs up;)

3.2 When there are problems
Once a work arrived a little dry and had to be oiled for $ 25. Li gave me $ 50 off my next order straight away.
Once a package was confiscated at customs - Li paid my money back within 3 days. I had the option of getting replacement watches (there were 2 in it), but at the time it was too tricky for me and I preferred the money.
I have known where the watchmaker was paid for, spare parts (clasp, or bracelet links ..) which were later noticed as scratched on delivery, were forwarded free of charge. This is not something that can be taken for granted and it is what distinguishes the absolutely great after-sales service.

Conclusion:
Stick to your fucking trusted dealer.
Once you have found someone with an influence in the market, good connections and a friendly atmosphere - do not always go looking for the "best deal" and do not scare them off with unnecessary bullshit.

This hobby is more than just a business. There is a passion and joy for (toy) watches.

Thanks and best regards to China to Li, Lana, and the whole team!

Happy CNY and have a good rest while charging your batterys. Thanks for your service!



PS: I am not getting payd by Li, if rumors say that. LOL
 
Last edited:

H S

Smuggler
Supporter
Certified
10/6/21
764
2,552
93
USA
Great post, my friend!

Li and Lana have been the best enablers throughout my addiction.
 
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Freoguitar

Active Member
Certified
15/11/21
239
680
93
I've bought one watch from Li and have ordered another one recently.

I totally agree with the above. Communication is excellent. QC from Lana is brilliant.

I could try another TD but I think I'll stick with JTime.

FG.
 
Last edited:
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All_Heart

Known Member
26/8/21
178
53
28
Love letter to Li

Dear jtimewatch

In the meantime I have ordered one or the other watch from you. Below is a small section.
jPubqX.png



I didn't post a positive review every time because I was used to the perfect service.
There are three main points I would like to address:

1. Before the sale
Advice when you have no idea about the market? ("Who has the best sub?") Or detailed information on pointer position, market situation, clockworks, the current state of development of various factories, you get everything at Li. He also allows small talk in between, even if his customer list of open orders is several hundred , it is never too good for a friendly message between sales :) Those who value something like this will feel at home with a beer after work at the bar. The waitress in the short dress is certainly friendly because she wants to sell us something, but we still prefer it to a fat cow with a sweater when we order a beer;)


2. During the sale
The QC usually arrive within a few days. Otherwise you can always ask without Li feeling too bad to briefly ask the supplier and give an approximate time. The QCs are great, 2 videos (incl. Timegraphers) and about 8-10 photos, depending on the clock. Then the address according to GL will be asked again, for security and confirmation.
If, despite some experience in the re-game, you still have questions about the tracking number, or where the package is currently approximately, how long it will take until it is with you, etc., you can contact Li at any time Mon-Sat. He works noon to noon Chinese time.

3. After the sale

3.1 Everything is going smoothly
Thank you, celebrate the watch with a wristshot and get the obligatory thumbs up;)

3.2 When there are problems
Once a work arrived a little dry and had to be oiled for $ 25. Li gave me $ 50 off my next order straight away.
Once a package was confiscated at customs - Li paid my money back within 3 days. I had the option of getting replacement watches (there were 2 in it), but at the time it was too tricky for me and I preferred the money.
I have known where the watchmaker was paid for, spare parts (clasp, or bracelet links ..) which were later noticed as scratched on delivery, were forwarded free of charge. This is not something that can be taken for granted and it is what distinguishes the absolutely great after-sales service.

Conclusion:
Stick to your fucking trusted dealer.
Once you have found someone with an influence in the market, good connections and a friendly atmosphere - do not always go looking for the "best deal" and do not scare them off with unnecessary bullshit.

This hobby is more than just a business. There is a passion and joy for (toy) watches.

Thanks and best regards to China to Li, Lana, and the whole team!

Happy CNY and have a good rest while charging your batterys. Thanks for your service!



PS: I am not getting payd by Li, if rumors say that. LOL

I rarely get answers to my web query from Li so I went to another TD.

I’ve bought 10 watches in the last 6 months but have over 2 dozen more in my wishlist. I’ll try him again after reading this review.
 

derjenigewelcher

Watch enthusiast
Supporter
Patron
Certified
22/11/20
8,694
11,217
113
Switzerland
I rarely get answers to my web query from Li so I went to another TD.

I’ve bought 10 watches in the last 6 months but have over 2 dozen more in my wishlist. I’ll try him again after reading this review.

I always communicate with whatsapp;) He is reachable till 22. january, then has his CNY holidays:)
 
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All_Heart

Known Member
26/8/21
178
53
28
I always communicate with whatsapp;) He is reachable till 22. january, then has his CNY holidays:)

I’ll try to place an order, I noticed his shipping costs os much higher than other TDs so that’s causing a bit of reluctance. Oh well, I suppose the superior communication review should make this transaction a first of many. Thanks for your inputs
 

derjenigewelcher

Watch enthusiast
Supporter
Patron
Certified
22/11/20
8,694
11,217
113
Switzerland
I’ll try to place an order, I noticed his shipping costs os much higher than other TDs so that’s causing a bit of reluctance. Oh well, I suppose the superior communication review should make this transaction a first of many. Thanks for your inputs


What? You really look for that? You pay maybe 65 than 45 and buy from another?

Well if this is the problem, you maybe should collect stamps from your local postal office:p (just kidding;))
 

All_Heart

Known Member
26/8/21
178
53
28
Hahaha I didn’t become Treasury Manager of a Multi-national by looking at a few cents and brushing it off as nothing. ????

I look at over-all value drawn & the total cost of ownership over the entire lifecycle of anything.

In this case, seller communication is the cheddar lol
 

derjenigewelcher

Watch enthusiast
Supporter
Patron
Certified
22/11/20
8,694
11,217
113
Switzerland
Hahaha I didn’t become Treasury Manager of a Multi-national by looking at a few cents and brushing it off as nothing. ????

I look at over-all value drawn & the total cost of ownership over the entire lifecycle of anything.

In this case, seller communication is the cheddar lol


Mate, there is a difference only buddhists and people with a good work-life balance will see:

Business has to make you money, and a hobby has to take your money.

Thanks god watches is a hobby, so TAKE MY MONEY and make me happy;)

Have a good one:)
 
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LifeWatch

Do not accept unsolicited offers
4/10/21
3
5
3
While I own several gen luxury watches, I am new to the rep market. I agree with the great review of Li and Lana. To date I have purchased two watches, the standard no-date Rolex sub and the second was a bit unconventional - a Channel J12. Regarding this second watch there is very little updated info on this form. Li was very helpful providing photos of similar watches that went through QC prior to me making this second order, as well as answering questions from a newbe. Later today I will probably be ordering my 3rd watch. I have found jtime service to be great, answers to emails prompt and as a result I have a TD that I do in fact trust. As an aside, I have spent a considerable amount of time in China in a manufacturing |sales capacity and have a bit of an understanding of how things work, which I think is somewhat helpful.
 
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