Got the exact same watch from Joshua. I received it in three working days and I haven't had any complaints..(yet). His customer service is very good and overall I would give him 4.7 out of 5 stars. I went with him because he seemed to have really good ratings across all forums and I figured whats a few extra bucks for getting quality service. That being said, it ultimately lies with you to choose who you want to do business with....as the folks say...know ur dealer before you choose the watch.