I have bought bezel inserts of the bay before and they have all sucked. Last couple times I got mine from my dealer, but he said they are out or stopped making the old stock 4th gen PO bezels, and the ones I got had the raised pearl. So I ended up modding two by sandwiching them together to recess the pearl. It's not perfect. My first stop would be the dealer you bought if from if you got if from a dealer. They should send you a new one free of charge.