Hour hand is off so is the second chrono hand

[AceCobra1]

I was just wondering what can be done to fix this problem. I only had the watch for about 2 weeks and the hour hand is off... The attached picture shows 2.11 but if you look at the hour hand, it hasn't even reached 2 yet! Also, the second hand when reset is actually resting on 1 second and not on the 0 second mark... Any ideas? Where could I get my rep serviced in the UK and how long does it normally take to have it returned and at what price?

Thanks

 

[AceCobra1]

Anyone any ideas ?

 

[cybee]

The hands will need to be removed and re-aligned at the 12 position. Should not be an expensive fix. Either send back to dealer which is more of a hassle, or send to a forum watchsmith or a rep-friendly smith in the UK. Hopefully you will get some leads in a bit.

 

[AceCobra1]

How do i find a rep-friendly UK smith ?