If you have ordered from the correct Trusty Time :
https://trustytime.io/
You should get your QC photos in around 2 weeks. This assumes you emailed first to see if the watch is available before ordering. If it takes more than 3 weeks, I think it is fine to politely ask for a status update.
Things have been slow lately because of Chinese New Year and factory shut downs. I hope processing will pick up speed soon.
Best of luck to both of you. Trusty has been around a while and is a very reliable dealer.