First time order with PWI - My experience

[timeless_tasteless]

Well, like all newbies I was a bit overwhelmed when diving into the world of reps, but I finally got myself to give it a go and after extensive research, comparisons and headaches, I went ahead and ordered 2 watches with PWI (Rolex Daytona and Submariner).
My 2-cents for any first time buyer: Read everything here in this forum and everything on Reddit (if you need more details PM me). You'll get a good idea on the process, who to trust, what to watch out for and how to mitigate risks - at least imo.

I will post throughout my Journey with PWI the experience in this thread.

Now the first step was to contact [email protected] with my request for 2 watches, (initally an AP model and the Daytona), to which I got an answer within 3h from Marie suggesting me an alternative model for the AP that I was looking for, since they did not have this. I was re-directed then to their website (puretimewatch88.io) and asked to place the order there, which I have done now.

Next step will be the billing department contacting me (I selected transferwise - 3% additional discount) for the payment method, so lets see how that goes...

 

[puretime]

Thank you for ordering from us. We will email you payment instruction asap. Please feel free to email us if you need any help

 

[timeless_tasteless]

Next step done. Less than 24h after placing the order on their website I was contacted via email from their billing department. They gave very clear instructions how to make the payment via transferwise. NOTE: The 3% discount they originally mentioned on their website were not included here, I have not followed up but I believe this might be in form of a credit for the next order then - to be confirmed though.

It took me 48h to actually do the payment (was busy etc.) and finally processed it on a Saturday. Confirmation of payment receipt from PWI was then received Monday morning, with the note that QC can be expected between 2-3 weeks and they will contact me.

So now it's the waiting game, lets see how and when QC will be due.

 

[puretime]

Thank you very much. Please be patient and wait for QC pictures from us. We try to complete your order as soon as possible

 

[timeless_tasteless]

Yesterday I got the last QC for the Daytona (Submariner I had received 2 weeks prior). In my untrained eyes all looked good, they asked to respond within 24h of receiving the QC photos/vid otherwise it'll be treated as accepted.
Since all was well they told me to wait 2-4 days for further tracking details of my shipment, lets see how we fare the last step! So far very seamless and pleasant experience!

 

[puretime]

Sounds all good, Hopefully you can get your order soon.

 

[timeless_tasteless]

Received both pieces, they look and feel awesome, can't wait to place my next order. Through and through a great experience, thanks puretime team!

 

[Garrye100]

Received both pieces, they look and feel awesome, can't wait to place my next order. Through and through a great experience, thanks puretime team!

Thank you for sharing the details of your experience with Puretime...Great to hear and gets me one step closer to my finalizing my 1st order selections..

 

[puretime]

Thank you for your valuable feedback.We will keep working hard and look forward to our next cooperation!