First time order - IWC

[rossco17111]

First time order with Jtime. Will document my experience:

Late December 2023 had initial WhatsApp communications with Li to discuss availability and best shipping options for postage to Australia. Same day / very prompt responses to my questions and confirmed watch in stock and their process.

8th Jan 2024 - ordered IWC Mark xviii heritage v7f
Email received with payment process and payment made immediately.
Shortly after funds were received (same day) I recieved confirmation of qc process indicating qc photos expected 5-10 business days later

 

[rossco17111]

Update: 15th Jan 2024 - QC videos(2x) and photos recieved from Lana in Jtime qc team.

16th Jan, I responded to question the watch hands as they looked black rather than blue and requested a lume photo as well.
Also kept Li up to date via what’sapp

18th Jan. 3 new photos recieved - lume photo as requested, plus two of the watch at different angle in different lighting conditions than main qc photos and shows blue hands.

18th Jan - GL watch

 

[rossco17111]

So far efficient and positive communications with Jtime team.

 

[rossco17111]

8th Jan 2024 - ordered IWC Mark xviii heritage v7f
15th Jan 2024 - QC videos(2x) and photos recieved from Lana in Jtime qc team.
18th Jan - GL
2nd Feb - Watch delivered to my home in Australia, securely wrapped and all as per photos, watch mechanically working fine and looks and feels great!

 

[plt40mm]

Update: 15th Jan 2024 - QC videos(2x) and photos recieved from Lana in Jtime qc team.

16th Jan, I responded to question the watch hands as they looked black rather than blue and requested a lume photo as well.
Also kept Li up to date via what’sapp

18th Jan. 3 new photos recieved - lume photo as requested, plus two of the watch at different angle in different lighting conditions than main qc photos and shows blue hands.

18th Jan - GL watch

thanks for keeping us updated. one note from my side on the black looking hands: i had exactly the same issue - on the qc photos the hansa were looking black instead of polished silver. on the video i coud in some positions see that this was only caused by some kind of reflection/lightning condition... so in real the hands are totally fine... maybe this could be helpful for some others who are having the same experience.... tr to look at the videos maybe you can Spot the real colour there..

 

[plt40mm]

ps: really nice watch!

 

[TimMidwest]

Started the process with Jtime on 1/26 but they stopped responding a week ago. Any suggestions or explanations? Are they so overwhelmed with orders that they lose track? Any insight would be greatly appreciated

 

[rossco17111]

ps: really nice watch!

Thanks ! Im really enjoying it, often commenting to my self, that damn it looks really really good for a rep!

 

[rossco17111]

Started the process with Jtime on 1/26 but they stopped responding a week ago. Any suggestions or explanations? Are they so overwhelmed with orders that they lose track? Any insight would be greatly appreciated

Hey Tim,
have you ordered with them yet or just enquiring etc... have you given them your RWI username? I had a couple of days of no comms (which is totally undestandable) but that was about it. How are you contacting them? Whatsapp?

 

[DarioM6611]

Started the process with Jtime on 1/26 but they stopped responding a week ago. Any suggestions or explanations? Are they so overwhelmed with orders that they lose track? Any insight would be greatly appreciated

Starting from February 10th China is closed for CNY holidays. For about 20 days all the factories are shutdown. Maybe this is the reason they stopped communications.

 

[DarioM6611]

And most important, did you use the correct email and site?

Jtime Watch Store

A better choice for your hobby with nice and experienced service support https://jtime.io

forum.replica-watch.info

 

[TimMidwest]

Starting from February 10th China is closed for CNY holidays. For about 20 days all the factories are shutdown. Maybe this is the reason they stopped communications.

I was scammed by shadow website using @watch instead of the legit .io…wish I’d found this forum first but live and learn

 

[rossco17111]

I was scammed by shadow website using @watch instead of the legit .io…wish I’d found this forum first but live and learn

Oh no!!! Yeah loads of good info on here particularly the purchasing process! There are a lot of scam websites cloning the content of the legit sites so real important to not search in google but rather follow links in the trusted dealer section here