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first time ever something went wrong... lost package.. all good in the end

V2B

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7/7/20
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I´ve been a customer of Andrew´s for many years and the first time ever a package (with 3 watches) got lost on the way from the UK to Germany. We had to wait a few weeks to see if DHL could eventually find it but they could not. That could have ment $1700 lost.
But Andrew took over the responsibility and reshipped the whole package and this time they got to my house in no time.
T H A N K Y O U Andrew ;-)
and NO-thanks DHL
V28
 
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trustytime

Trusted Dealer
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Appreciate your patience and understanding while i worked it out for you.

This seldom happens, but if it does, I will always ensure I get it sorted out