I placed the order on 10/4, it was confirmed the same day by Andrew. I received an update on 10/5, followed by QC pics on 10/9, watch shipped on 10/10 and I'm wearing it today 10/18. All I can say is thank you Andrew trustytime! Top notch communication, all my questions were answered within hours not days! Excellent purchase experience that will bring me back to them for my next purchase. I could not be happier.