This is my first time ordering with Trusty after an ok previous experience with puretime. I’m trying different TD in order to settle for one for the long term.
I reached to Andrew on November 8th as I needed some advice regarding my purchase. Andrew was very responsive and I went with his recommendations to purchase a VSF hulk as opposed to ZF or ZRF. With this order I also purchased a spare flex strap for my Daytona (now I wish if I did not make that call)
Below are the timelines for this transaction:
November 8: placed the order with an estimated time for QC between (4-12 days) and delivery (11-20 days)
November 9: made the payment via Western Union
November 12: my bank sent me a confirmation that the payment been picked up
November 14: received an email confirmation from Andrew that the payment has
November 17: Andrew sent QC picture for the watch, but, not the strap
November 17: cleared QC and requested the shipping of the watch.
Andrew informed that we have to wait for the strap as both items need to be shipped together, which I totally understand as I did not pay for separate shipping.
November 26: I reached out to Andrew to see the status and he informed me that the strap does take longer time (have he told me this before, I would have reconsidered the purchase of the strap or arranged it separately.
As I will be going out of town soon I asked Andrew to ship the watch and then see what I will do with the strap. (P.s. I ordered a strap from another platform and it is en-route and actually reached my country yesterday)
Unfortunately, to date the strap has not been produced , despite having 16 days passed from payment confirmation. Also, I haven’t received the tracking number of my shipment. I know that Andrew is trustworthy and I’m not worry about my purchase, but the transaction left more to be desired.
I will keep you posted and post pics of the actual watch. Can’t wait to have it in person
I reached to Andrew on November 8th as I needed some advice regarding my purchase. Andrew was very responsive and I went with his recommendations to purchase a VSF hulk as opposed to ZF or ZRF. With this order I also purchased a spare flex strap for my Daytona (now I wish if I did not make that call)
Below are the timelines for this transaction:
November 8: placed the order with an estimated time for QC between (4-12 days) and delivery (11-20 days)
November 9: made the payment via Western Union
November 12: my bank sent me a confirmation that the payment been picked up
November 14: received an email confirmation from Andrew that the payment has
November 17: Andrew sent QC picture for the watch, but, not the strap
November 17: cleared QC and requested the shipping of the watch.
Andrew informed that we have to wait for the strap as both items need to be shipped together, which I totally understand as I did not pay for separate shipping.
November 26: I reached out to Andrew to see the status and he informed me that the strap does take longer time (have he told me this before, I would have reconsidered the purchase of the strap or arranged it separately.
As I will be going out of town soon I asked Andrew to ship the watch and then see what I will do with the strap. (P.s. I ordered a strap from another platform and it is en-route and actually reached my country yesterday)
Unfortunately, to date the strap has not been produced , despite having 16 days passed from payment confirmation. Also, I haven’t received the tracking number of my shipment. I know that Andrew is trustworthy and I’m not worry about my purchase, but the transaction left more to be desired.
I will keep you posted and post pics of the actual watch. Can’t wait to have it in person