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First order with TheOneWatches

Luca_1

Renowned Member
Supporter
Certified
17/1/24
584
2,350
93
Germany
Ordered a 116519LN from TheOne, process has been great so far!
23/01/24 placed order via Email
25/01/24 received QC and paid
29/01/24 received tracking

20/02/24 tracking still not working asked @steve_theonewatches if he knows about any delays
 

Luca_1

Renowned Member
Supporter
Certified
17/1/24
584
2,350
93
Germany
Tracking may not update until it reaches the country of destination.
Yes mate, I know. I am just curious because I have another order from china which I placed 3 days after the order with Steve and that one has already arrived.
 

Luca_1

Renowned Member
Supporter
Certified
17/1/24
584
2,350
93
Germany
Steve replied and said that shipping company should pick it up these days, will update here
 

Luca_1

Renowned Member
Supporter
Certified
17/1/24
584
2,350
93
Germany
29/2/24
Watch apparently got lost.
Steve offered a refund or to order a new watch. Great service from him, absolutely nothing to complain about.
I chose a new Watch
 
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steve_theonewatches

Trusted Dealer
Trusted Dealer
27/6/16
765
2,241
93
29/2/24
Watch apparently got lost.
Steve offered a refund or to order a new watch. Great service from him, absolutely nothing to complain about.
I chose a new Watch
I am sorry for the loss of your watch, and thank you for your understanding. Don't worry about anything, we'll do the best we can.
 
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Luca_1

Renowned Member
Supporter
Certified
17/1/24
584
2,350
93
Germany
06/03/24 Watch arrived!!
So watch was not lost, tracking was just not working (not even when in GER)
I obviously cancelled my re-order with Steve.

The overall experience with @steve_theonewatches was great and I can only recommend him!
KaRnn5.jpeg
 

steve_theonewatches

Trusted Dealer
Trusted Dealer
27/6/16
765
2,241
93
Bro, I am glad to hear your good news and hope you enjoy it, , although the package was lost because of the first dispatch, but it was good to get it done in the end. And thanks again for your understanding and patience!