Hi,
I'll tell you about my experience so far in ordering at TheOneWatches (TOW). just to let the community know about it. In advance, I have to say that dealing with Steve has been really easy, kind and quickly.
Hope this information could be useful for anyone willing to purchase a Rep watch in current days. I'll keep you updated.
I'll tell you about my experience so far in ordering at TheOneWatches (TOW). just to let the community know about it. In advance, I have to say that dealing with Steve has been really easy, kind and quickly.
- On 20/05 I asked Steve (by RWI direct message) about availability of the watch I wanted (Omega DSOM). He answered inmediately about my queries, saying my choice was available and they can source it.
- On 21/05 a Ordered and payed my watch online (as agreeded). At the TOW website order status was: "Order Processing".
- On 22/05 I sent my order number to Steve to let him track it.
- On 06/06 I asked him about the status of the order and the same day he apologised for the delay, and told he will ask the factory and send me an email when they get all checked (since there is no progress, no email has been received so far).
- On 19/06 I asked again Steve, and he replied the same day, saying that many factories deliveries were delayed due to raids. He asked if I wanted to change the model to one in stock (which I kindly refused).
- On 24/06 he apologised again and told me we had to wait because of the raids.
- On 01/07 I decided to change my order to a watch already in stock at TOW (from a list Steve sent me): Omega Planet Ocean Deep Black GMT (TOW Model-675).
- On 02/07 Steve confirmed it was in stock ahd he will change the order accordingly.
- On 04/07 He sent me the QC pics that I approved. And then, I proceed to pay the difference. He confirmed the payment reception and will send shipping tracking info.
Hope this information could be useful for anyone willing to purchase a Rep watch in current days. I'll keep you updated.