First Order With ChazingTime: 2 Out of 3 Watches Broken

[bezelbandit]

I've ordered 30+ reps from a variety of TDs. I've never had an issue around watches being broken upon arrival.

I have emailed ChazingTime with pictures and details and I'm hoping they do the right thing.

The two watches and issues:
Overseas 47040 SS PPF 1:1 Best Edition Gray Textured Dial on Black Rubber Strap A1226

• The seconds hand does not move. Is frozen in place.

Grand Seiko Elegance GMT SS GSF 1:1 Best Edition Cream Dial on Brown Leather Strap NH34

• The GS logo on top of the dial is loose between the dial and crystal. It's dangling and moves around when you rotate the watch.

These watches were purchased and paid for on 12/31/2024.

Anyone else have any experiences when this has happened? I'm hoping ChazingTime does the right thing and reships correct watches.

The third watch (Santos de Cartier 40mm BVF 1:1 Best Edition Brown Dial on SS SmartLinks Bracelet MIYOTA 9015) arrived ahead of these watches by about a week and was perfect and worked upon arrival.

Thanks in advance.

 

[Winni1611]

This looks like they where damaged during shipping. Reach out to the TD. I'm shure you'll find a solution.
Should be an easy fix for a watchmaker. Maybe ChazingTime will participate in the costs. Wish you a good outcome bro.

 

[bezelbandit]

Seems like it. ChazingTime has been responsive and we are working towards a solution. Fingers crossed.