First Order Experience with PureTime

[zat]

Have placed an order for 3 watches last week:​​​​​​

• Seamaster 300 "No Time to Die" Limited Edition VSF 1:1 Best Edition on SS Mesh Bracelet A8806(Free Nato) V3
• Grand Complications 5320G GSF Best Edition White Dial on Brown Leather Strap A324
• Hublot Big Bang Unico Titanium Ceramic ZF 1:1 Best Edition Skeleton Dial on Black Rubber Strap A1280

Made the Bank Wire Transfer today! Hopefully will receive confirmation soon and update on the experience.

 

[puretime]

Thank you for ordering from us. We will get back to you as soon as possible once payment is confirmed.

 

[zat]

I have received confirmation from the Billing team that the payment has been received, but she is saying that the amount is 32 USD less. I don't understand how this is possible. The exact USD amount were remitted. The billing personnel also mentioned that telegraphic charges of 25 USD were covered on their side (and I also paid the sender portion).

Already replied to your billing team, and is waiting for their reply.

Also wondering, has anyone paid using Wire Transfer (e.g. SWIFT) encountered any issues with their payment before?

 

[puretime]

That's very strange because it is missing total USD57, deducting the $25 that are covered by our side, it's still $32 less. We will double check then email you back as soon as possible

 

[zat]

Thank you very much. Really appreciate your time and help to look into this matter.

 

[puretime]

No worries

 

[zat]

Just an update on my purchase:
20/02/2022 - Additional payment sent
21/02/2022 - Payment confirmed and verified by sales team. Was also informed to wait for QC photos that may take 2-3 weeks.

Really looking forward to the QC

 

[puretime]

Thank you for cooperation. We will process your order and try to fullfill your order as soon as possible

 

[zat]

Update on my purchase:
20/02/2022 - Additional payment sent
21/02/2022 - Payment confirmed and verified by sales team. Was also informed to wait for QC photos that may take 2-3 weeks.
04/03/2022 - QC photo for Omega Seamaster 300 "No Time to Die" Limited Edition VSF" received and it looks good. Approval of QC provided.
28/03/2022 - Arrangement for shipping of Omega Seamaster 300 watch.
31/03/2022 - Order was shipped and Tracking number was provided.
07/04/2022 - Received "Omega Seamaster 300 watch!

Overall Elena has been very helpful and patient with my queries on the watches.

Now just pending the QC of the remaining 2 watches.

 

[puretime]

Thank you for your patience during this time period, We will keep working on rest of your order

 

[zat]

Update on my purchase:
20/02/2022 - Additional payment sent
21/02/2022 - Payment confirmed and verified by sales team. Was also informed to wait for QC photos that may take 2-3 weeks.
04/03/2022 - QC photo for Omega Seamaster 300 "No Time to Die" Limited Edition VSF" received and it looks good. Approval of QC provided.
28/03/2022 - Arrangement for shipping of Omega Seamaster 300 watch.
31/03/2022 - Order was shipped and Tracking number was provided.
07/04/2022 - Received "Omega Seamaster 300 watch!
11/04/2022 - Received QC photos for my 2nd watch (Hublot 44mm Big Bang Unico) and overall it looks great. Have provided approval of the watch. But delivery will wait for remaining watches.
21/04/2022 - No news of when the 3rd watch (GSF PP) will be available, therefore have been in touch with PureTime to switch to other watches instead.
29/04/2022 - Decided to choose IW3777714 and IW377725 V2 from ZF.

Now pending QC photos of the 2 new selection.

 

[puretime]

Thank you for your cooperation and patience. We try our best to get the new watch as soon as possible

 

[zat]

Update on my purchase:
20/02/2022 - Additional payment sent
21/02/2022 - Payment confirmed and verified by sales team. Was also informed to wait for QC photos that may take 2-3 weeks.
04/03/2022 - QC photo for Omega Seamaster 300 "No Time to Die" Limited Edition VSF" received and it looks good. Approval of QC provided.
28/03/2022 - Arrangement for shipping of Omega Seamaster 300 watch.
31/03/2022 - Order was shipped and Tracking number was provided.
07/04/2022 - Received "Omega Seamaster 300 watch!
11/04/2022 - Received QC photos for my 2nd watch (Hublot 44mm Big Bang Unico) and overall it looks great. Have provided approval of the watch. But delivery will wait for remaining watches.
21/04/2022 - No news of when the 3rd watch (GSF PP) will be available, therefore have been in touch with PureTime to switch to other watches instead.
29/04/2022 - Decided to choose IW3777714 and IW377725 V2 from ZF.
25/06/2022 - The waiting for IW377725 was too long. Decided to ask PureTime to ship the Hublot and IW377714 watches first
02/07/2022 - Receive my Hublot and IW377714 watch finally. It looks great and really like the purchase.
13/07/2022 - Still pending update of IW377725, but there's no respond yet.

 

[seanwfletcher]

Keep posting. I am really curious how this turns out. I have. Been eyeing a couple watches on PT site.

 

[seanwfletcher]

Have pics?

 

[puretime]

Still pending update of IW377725, but there's no respond yet.

Probably there will be more waiting time for IW377725 . Let us know if you are willing to choose another for faster shipping. Sorry for the inconvenience caused

 

[Shaqqaveli]

Any update on this post? Please provide images

 

[mwp1971]

This is like watching a movie and not seeing the end! I didn’t see why the OP was short………… why was more money sent???? I feel so cheated.