First order: delay on the shipping and suddenly no answers from Chazingtime

[stefanuccio]

Hello members,
I placed my first order with ChazingTime on April 15th. Payment was confirmed on the 18th, and I received my QC pictures from Alice on the 19th — everything looked fine. I confirmed the QC pictures, and they told me that shipment would follow shortly.

On Tuesday the 22nd, the order was still pending shipment, so I followed up with ChazingTime. They told me I would receive the tracking number by Friday the 25th.

Unfortunately, as of today, I have not received any tracking number, the order is still pending shipment, and neither ChazingTime nor Alice (QC team) have replied to my second follow-up yesterday.

I am a bit worried because:

1. It’s my first order with them;
2. Throughout the buying process, they were always very responsive;
3. Now they are not replying, and the shipment is still pending.

Since many of you have more experience than I do with this TD, do you think it is normal for a shipment to be pending for over a week? What would you recommend I do?

Thank you!
S

 

[Oh Crap]

Remember they have a life aswell, it is still the weekend. Sometimes these things take a little more time then normal. Remember it's not Amazon. They will send tracking number you just need to appreciate it's not like Amazon. Don't stress it and don't bombard them with messages. You will get it

 

[stefanuccio]

Thank you for your reply. Absolutely agree, I am not bombarding them neither I am being confrontational or anything. I just want to double check with more experienced folks whether this is normal or I should be worried. Thank you again

 

[Reaps]

Where are you located? EU or CONUS?

Like other member said. Itll be fine. Maybe some small delay but you'll get your watch.

 

[Jossé]

What would you recommend I do?

Relax. It has been 5 days, excluding the weekends.

 

[stefanuccio]

Where are you located? EU or CONUS?

Like other member said. Itll be fine. Maybe some small delay but you'll get your watch.

Thank you for your reply. I am based in the UAE

 

[C-DooM]

update?

 

[tkingjr]

Relax. Everything takes more time when the Police are trying to find you and shut down your business.

 

[stefanuccio]

Hello All,
Everything went smooth and Chazing Time was very professional. I received the watch two days ago and it looks great. The shipment took around 10 days and I paid only 4$ of duties. Overall very good experience.

Thank you for all the help and support.

 

[jay75]

Hello All,
Everything went smooth and Chazing Time was very professional. I received the watch two days ago and it looks great. The shipment took around 10 days and I paid only 4$ of duties. Overall very good experience.

Thank you for all the help and support.

You posted a thread to complain about an order that took only 10 days??

 

[stefanuccio]

If you had a basic understanding of the English language semantic, you would understand there is no complain but just an informational request due to inexperience in the process. Try to read again and let me know if you get it.

 

[RepsAllDay]

If you had a basic understanding of the English language semantic, you would understand there is no complain but just an informational request due to inexperience in the process. Try to read again and let me know if you get it.

This is exactly why new members are advised to read, research and read some more - there are mountains of information on the forum advising first time buyers about the buying process, timescales and how patience is key in this game!

If you'd read any of the info supplied to new members you would have been well aware that orders can in some cases take months, and that TD's will only contact you with an update when they have an update to give.

They're TDs on RWI for a reason, if you use the correct information to contact them, you won't be scammed.

On the face of it, your thread title is somewhat inflammatory and hints that you'd been scammed, when in actual fact you received your order in a few weeks, which is at the very fast end of the delivery range.

Anyway, congratulations on your purchase!

 

[Michaelh]

So you got your order very quickly even though there were some rocky moments (in your mind, this was an excellent turn around time). Congratulations! If you think you’re going to order more watches, I’d suggest my favorite all purpose guide- https://forum.replica-watch.info/th...ng-td-selection-issues-faq-and-more.11006563/ reading this first will help equip you to better research what comes next and understand the process- knowledge is power! I would urge you to write a positive review in the td’s sales section, and now that you’re getting so much benefit from the forum I would ask you to consider becoming a supporter, too. For 35 usd a year you can be better considered for m2m sales, skip all the annoying ads, become certified at no extra charge, and support this forum for being here for you the next time you need help.