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First Order bei ChazingTime...good start but a strong decline

Rockalore

Active Member
Supporter
Certified
11/4/23
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Germany
Order at Chazing.Time

Wednesday: after Chanzing's post here on the forum, I requested the price of one of the watches shown. Two hours later I get the link to the watch with a request to order via the website, which I did.

Thursday I get the payment information, Friday the confirmation of receipt of payment.

Saturday I receive perfect, high-resolution QC pictures, along with a picture on the time scale.

Now the disaster begins: I criticise the pictures on the same day, because 1.) it is not the watch from the post and 2.) the colour of the lume between the hand and the marker are different.

I was told that the watch in the post was from a different manufacturer and that the lume was OK. This goes on for several emails, but is obviously due to a communication problem. I meant the actual colour of the lume, which is orange on the hands, as opposed to the usual vintage tone on the dial, whereas Chanzing assumed the luminescent hands (blue) to be green on the markers.
When I was now able to prove this flaw by means of pictures, exactly nothing happened. This is the first time I have not received a reply after a few hours. Now no reaction since over 30 hours. Not a word about the watch that was wrongly linked by the dealer, not a word about the defective lume of the offered watch...
 

daytona4me

Chinese Shrimp Rider
Staff member
Administrator
Certified
4/3/06
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@Rockalore , I hope @psychospike get's this sorted quickly for you. If you are looking for something specific and it cant be delivered on, there needs to be a proper remedy.
 
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