First Order - A Little Unexpected

[SpeedDemon]

Long time lurker, first time buyer.

- 14 February 2025: Order request for JLC Master Ultra Thin Monphase RG/LE White ZF A925 V2, $448
- 17 February 2025: PayPal sent
- 17 February 2025: Payment confirmation email
- 21 February 2025: QC Pics received
- 21-23 February 2025: Rejected due to wrong color moon and stars (see below)
- 23 February 2025: “We checked with the factory and found that this batch only has this color”
- 23 February 2025: Chose other watch, “all available, we could source from the factory for you”, selected PP-558 - Annual Cal. Moonphase Ref.5396 RG/LE Wht/Stk ZF A324
- 4 March 2025: 10-day status, “not in stock now should be waiting for factory release"
I'll update this thread when update received.

JLC does not make a rose gold ultra thin with silver moon and stars

 

[SpeedDemon]

One month update: Reached out to Steve for update on Patek moonphase 5396, response:

"Sorry for the long wait. We are still waiting for the factory to release it. The factory will release the model according to the plan and order, it depends on the factory. We always proceed is for you. Also hope you receive it soon. We will ask the factory to hurry up again. Will send good news once it arrive. Thank you so much for your patience and understanding."

Note: $478 paid on 17 Feb 25 for what was the rejected JLC that had wrong color moon/star dial. JLC does not make a piece like that nor does it match any pic shown on a TD site.

 

[SpeedDemon]

Received the JLC MUT yesterday and it looks great. Steve contacted me a couple weeks ago and said the Patek moonphase (from my previous post) wasn't available, so it was back to the JLC MUT. He sent me the "in stock" list and that helped expedite the whole process. Time-wise, he let me know on 10 April and I received the watch yesterday--so about 15 days from greenlight to delivery.

I'll definitely buy again from TheOne--in fact, I left $30 credit from this purchase with them.

My lesson learned from this was "available" and "in stock" are not necessarily synonymous. If pressed for time, as for "in stock".

The watch is keeping perfect time, but as others have written on RWI, the band could be better. It looks good and all, but although the description says leather, I have my doubts as it won’t absorb leather conditioner like real leather. I’ll probably order a replacement from Zicrac in the coming days.

Couldn’t be happier – thanks Steve

 

[Dukemagoot]

Received the JLC MUT yesterday and it looks great. Steve contacted me a couple weeks ago and said the Patek moonphase (from my previous post) wasn't available, so it was back to the JLC MUT. He sent me the "in stock" list and that helped expedite the whole process. Time-wise, he let me know on 10 April and I received the watch yesterday--so about 15 days from greenlight to delivery.

I'll definitely buy again from TheOne--in fact, I left $30 credit from this purchase with them.

My lesson learned from this was "available" and "in stock" are not necessarily synonymous. If pressed for time, as for "in stock".

The watch is keeping perfect time, but as others have written on RWI, the band could be better. It looks good and all, but although the description says leather, I have my doubts as it won’t absorb leather conditioner like real leather. I’ll probably order a replacement from Zicrac in the coming days.

Couldn’t be happier – thanks Steve

How do I get In touch with your TD?
I’m new to this and looking for a first time buy

 

[SpeedDemon]

How do I get In touch with your TD?
I’m new to this and looking for a first time buy

At the top of the RWI page is the Trusted Dealers. It was "Theonewatches". Click their link and at the top of that page is their contact info and website. Super responsive to email. Good hunting.