First ever order with PureTime, not sure so far

[crypt]

Hey,

First time ever ordering with PureTime, not sure why, but I just picked PT out of all the TDs here, and I got some frustration about cancelling an order, perhaps it takes longer than usual for the QCs from what I been reading, even saw some memes about it, but haven't received any QC, got tired of waiting, didn't really want the watch anymore, so I emailed to cancel the order, but I was told it's only a 90% refund, though I haven't received a QC, nothing shipped out, nothing in possession, and was told in email that the credit card company pretty much takes 10%? Someone else told me, "If they refund the purchase the fees should be refunded as they would not be charged to them." So, it gave me a headache

 

[crypt]

Yeah, so... I saw the memes and recently seeing post of the QC wait times, wasn't aware that some QCs take months... so new to this... it got me stressed out

 

[puretime]

Thanks for your order. If it's been a long time or watch is out of stocks, we can issue a full refund. If it's only a few days, some transaction fee for the refund might need to be deducted from here.

 

[KrisGeorgia]

Hey,

First time ever ordering with PureTime, not sure why, but I just picked PT out of all the TDs here, and I got some frustration about cancelling an order, perhaps it takes longer than usual for the QCs from what I been reading, even saw some memes about it, but haven't received any QC, got tired of waiting, didn't really want the watch anymore, so I emailed to cancel the order, but I was told it's only a 90% refund, though I haven't received a QC, nothing shipped out, nothing in possession, and was told in email that the credit card company pretty much takes 10%? Someone else told me, "If they refund the purchase the fees should be refunded as they would not be charged to them." So, it gave me a headache

Please send me updates about your order, because I made an order on July 11th and shows delivered in New York but I live in Cumming GA and I tried many times to contact them but they didn't answer me...

 

[puretime]

Please send me updates about your order, because I made an order on July 11th and shows delivered in New York but I live in Cumming GA and I tried many times to contact them but they didn't answer me...

My friend, This has been explained through your post and PM. You didn't order from us. Your order number and tracking number doesn't belong to us. You ordered from a fake Puretime.

 

[Tucker]

Please send me updates about your order, because I made an order on July 11th and shows delivered in New York but I live in Cumming GA and I tried many times to contact them but they didn't answer me...

I’m not sure what your purpose is here on the forum, but Puretime has explicitly told you (as have numerous forum members) that you ordered from a fake/imposter Puretime. Puretime told you that the order number and the tracking number you provided are not from their business. You are not the first person to be tricked by a fake Puretime website.

 

[Karbon74]

I’m not sure what your purpose is here on the forum, but Puretime has explicitly told you (as have numerous forum members) that you ordered from a fake/imposter Puretime. Puretime told you that the order number and the tracking number you provided are not from their business. You are not the first person to be tricked by a fake Puretime website.

I just reported that post...it's all over the place now