Experience with lost package!

[germanynrw]

I have ordered countless watches by now, and there has always been a fast (if not the fastest) delivery. Unfortunately, during my last order before the Chinese New Year, a package got lost. Without any hesitation, Elliot is sending me a new watch. That’s first-class service! Thank you, brother.

 

[Theodorius]

Was it sent via Hermes Germany?

 

[germanynrw]

Was it sent via Hermes Germany?

Yes mate

 

[Elliot Black]

Was it sent via Hermes Germany?

Any lost packages to Germany by logistics and custom we resend !

 

[Theodorius]

Yes mate

Wow, that’s very scary. Unfortunately, Hermes does not provide any live tracking like DHL so you never know what happens.
Thanks to Andiot Watches, you will be fine..

 

[Captain Insano]

I have ordered countless watches by now, and there has always been a fast (if not the fastest) delivery. Unfortunately, during my last order before the Chinese New Year, a package got lost. Without any hesitation, Elliot is sending me a new watch. That’s first-class service! Thank you, brother.

Hey there,
just out curiosity, how or when where you aware that it got lost?
I'm waiting for a watch that was supposed to be shipped a month ago from another TD, but no status change has happened since (DHL).
I'm fully aware of the huge that LNY has on all of this and therefore I am unsure, whether to ask the TD for any info, don't want wo be unduly annoying lol.