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Dissapointed in Sead

JFM

Active Member
18/2/11
287
2
18
I bought a 177M from Sead about 3 months ago. It took about 45 days to get the watch, but it did finally arrive. The watch worked fine for a few weeks then broke. The pinion that holds the second hand broke off. I contacted sead about it and he asked for pics. I sent the pics and he agreed that it was the second wheel pinion. He told me he would send me a new second wheel to repair it. Well, that was a month and a half ago. He will not respond to me at all now.

I spent 335.00 on a watch that I got to wear twice.

I think that is about as poor customer service as one can give. He should have just said, too bad, the watch arrived working. Which is how I'm taking it at this point.

Sead, don't say you will help, then blow your customers off! At least have enough courtesy to respond.
 

Low Note

Active Member
12/2/11
369
1
18
SoCal
Oh no, I'm sorry you're experiencing this I think I'm also starting to have a bad experience with sead:
No response, (62 hours) re. shipping of a watch I asked him to source. I hope he'll respond soon.
 

JFM

Active Member
18/2/11
287
2
18
Did you pay him yet?

Oh no, I'm sorry you're experiencing this I think I'm also starting to have a bad experience with sead:
No response, (62 hours) re. shipping of a watch I asked him to source. I hope he'll respond soon.
 

JFM

Active Member
18/2/11
287
2
18
That's too bad. Sorry to hear that. Hope yours turns out better.
 

jeffw69

I'm Pretty Popular
14/10/11
2,391
1
0
I have had 2 deals with Sead that both went well.
I'm sorry that you have a problem, did you PM a Mod yet?
 

JFM

Active Member
18/2/11
287
2
18
Yes I did.

Yeah, I'm kind of surprised. His feedback is good.

I have to tell you though, I have been getting a lot of messages from people that had issues similar to mine. Don't know if they posted about them or just had mods sort it out. I'm definitely not alone here though.