Following various threads on Otix products I decided to place an order for a Goyard wallet on Oct 29th and paid them immediately via PayPal and was an email confirmed that they would order a wallet and from their supplier and have it sent out to me. No dates or timings were confirmed but I envisaged a week or two for it to arrive.
Since that initial order I have asked a couple of times for an update as the wallet is for my sons birthday on Nov 22nd, assuming that we had plenty of time for it to turn up. Unfortunately though, my various attempts to contact them and ask for an update have fallen on deaf ears and I was told it would take some time and that was it.
It’s now been over 3 weeks and I am still no clearer as to when the product will be turning up or whether they have simply taken my money and are now not sending anything for it. I’ve sent them a few emails over the past week just asking whether the wallet will turn up by my son’s birthday but these have also been ignored and not replied too.
I hate to badmouth a supporting vendor and thought that their reputation on this forum was strong enough to trust them to deliver, but I have been left very disappointed and don’t know whether I have lost my 160 euro’s I’ve paid them.
As with all things, I have learnt an expensive lesson and advise you to be cautious when dealing with Otix Straps as they have so far left me out of pocket and having to source another supplier for a present for my sons birthday.
Thank you for reading this and please inbox me if you wish to know more or see copies of email conversations & orders.
Since that initial order I have asked a couple of times for an update as the wallet is for my sons birthday on Nov 22nd, assuming that we had plenty of time for it to turn up. Unfortunately though, my various attempts to contact them and ask for an update have fallen on deaf ears and I was told it would take some time and that was it.
It’s now been over 3 weeks and I am still no clearer as to when the product will be turning up or whether they have simply taken my money and are now not sending anything for it. I’ve sent them a few emails over the past week just asking whether the wallet will turn up by my son’s birthday but these have also been ignored and not replied too.
I hate to badmouth a supporting vendor and thought that their reputation on this forum was strong enough to trust them to deliver, but I have been left very disappointed and don’t know whether I have lost my 160 euro’s I’ve paid them.
As with all things, I have learnt an expensive lesson and advise you to be cautious when dealing with Otix Straps as they have so far left me out of pocket and having to source another supplier for a present for my sons birthday.
Thank you for reading this and please inbox me if you wish to know more or see copies of email conversations & orders.
