Marywatch delivers an experience thats different from what you'll find with many RWI TD's. These differences may make some RWI members uncomfortable.
She has no site, catalog, storefront or ordering system. She does not typically stock anything. You email her a description of exactly what you want - "factory", version, other details like finish and dial color, etc - and, ideally, attach a photo.
She will then go out and try to find you what you want. This can take some time - but remember this is a more personalized service so may take longer.
If you are in a really big hurry, be sure to explain that up front.
Within a day or two, she makes some calls and will tell you if she thinks she can get it - and how much it will be with shipping. At that point you decide if you want to do the deal and pay her.
Sometimes, yes, it will turn out she's been told she can get something then she can't actually get it - or the quality of what she gets is not up to her standard. In cases like that, she'll just keep looking unless you interrupt the process and offer to take something else instead. Be mindful she may reject several examples before she finds one you may like. Also, she may have higher standards that you do (and a better eye). She's told me point blank a couple times that a watch I thought I wanted "isn't good". She would rather not send you something she thinks you won't like.
Once she has it, you'll get QC's of the actual watch and a Timegrapher - then give you a final price with shipping.
She prefers not to ship more than two watches in a box. She generally ships China Post - which takes longer. I've had orders arrive anywhere between 3 weeks and 2 months.
Once I receive it, I'll write her back to tell her its arrived.
Note that Marywatch is *not* a volume dealer - just a small one-person operation. And, again, while she is a TD on smaller boards, she is NOT an RWI TD. Bluntly, not every dealer wants to be an RWI TD. Why? As much as I love RWI, it does tend to attract a lot of new buyers and new buyers can be be more challenging to do a transaction with - especially if you don't have a big operation.
Lastly, with her not being an RWI TD, you *both* don't benefit from the arbitration a Mod might provide. Being on your own can make you feel more vulnerable - even when you're not... and that can lead to exacerbating a misunderstanding.
In closing, my advice is if an RWI member wants to deal with Marywatch, one should register with and become a member of a rep forum where she is respected as a TD so that you BOTH can take advantage of that buffer - rather than feeling theres no alternative to posting a negative review on a forum where she likely won't even see it.
Just sayin' ;-)
