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Communication with Tony

sirhenrypoole

Getting To Know The Place
25/5/12
72
0
0
Just recently made an order with Tony. Communication was lightning speed BEFORE payment. After payment, no replies so far... Will update on the purchase when I get it.
 

Mbren30

Getting To Know The Place
26/8/11
27
0
0
I had the same experience. Lightning quick replies before payment then sporadic after.
I waited a week for QC pics then had to ask for tracking info as he forgot to send it. It all worked out in the end though. I would definitely use him again.


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I am here: http://tapatalk.com/map.php?kfjbfl
 

Edgematic

I'm Pretty Popular
5/8/08
2,102
65
48
He's trusted bud! one of my favourites, even if his communication isn't that
 

crazyedy

Do not accept unsolicited offers
16/5/12
1
0
0
I ordered a watch 2 weeks back. A whole week later after many e-mails, Tony finally responded, but not via e-mail, via MSN. Told me that the watch had a defective rotor. He could have told me that not a week later but sooner. I asked than to get another watch, 4 days later he responded that new watch is defective as well. So i asked to send me a different watch then, to what he replied as , no problem. I paid him more money, as the new watch costs more. He assured me that same day I will get QC pictures and next day I will get tracking info. Well its been 2 days, and no e-mail, no pictures, nothing... Not a great vibe I am getting, so far.
 

sirhenrypoole

Getting To Know The Place
25/5/12
72
0
0
I ordered a watch 2 weeks back. A whole week later after many e-mails, Tony finally responded, but not via e-mail, via MSN. Told me that the watch had a defective rotor. He could have told me that not a week later but sooner. I asked than to get another watch, 4 days later he responded that new watch is defective as well. So i asked to send me a different watch then, to what he replied as , no problem. I paid him more money, as the new watch costs more. He assured me that same day I will get QC pictures and next day I will get tracking info. Well its been 2 days, and no e-mail, no pictures, nothing... Not a great vibe I am getting, so far.


As for me, I've ordered yesterday and was promised QC pics by today. Tony mentioned that the watch will be shipped on Monday. Still waiting for QC pics. Not a very good vibe as well.... :frusty:
 

Mbren30

Getting To Know The Place
26/8/11
27
0
0
Well when I ordered and paid I was told QC pics would be sent next day, I receive them a week later. Once I confirmed they were ok And requested watch be sent it was delivered 5 days later.

I wasn't too bothered as I had learnt from reading many posts on here that patience is key in this game.




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I am here: http://tapatalk.com/map.php?smnowz
 

bellross

Known Member
28/2/10
127
0
0
Tony really really tests your patience! He's honest and mostly has the same watches as everyone else, but let's say customer service is very clearly lacking. I don't think I would buy from him again.
 

OL_HB

Getting To Know The Place
1/12/09
81
0
6
I used to buy many rep's with tony and 24-48 hr delay was normal.

In the last deal I wait weeks for e-mail or QC pics. communication is horrible.

I will think twice before dealing with hin again.
 

sirhenrypoole

Getting To Know The Place
25/5/12
72
0
0
We all agree that Tony's communication leaves us worried-sick, cold sweats, anxiety, disturbed sleeping patterns , etc.

I just had my watch QC-ed and shipped. QC pics were 4 days late. The 4 days seem like weeks because, as I previously mentioned, there were almost zero communication from him.

A bit of bitter-sweet emotion here. I still trust him (for now) because my watch is on the way. But I have to admit.. there are other TDs who can give u better assurance..