Communication stopped after receiving wrong watch!

[Voske]

The whole purchase was going perfect, Steve was very responsive on each mail.
Then the watch ( Omega Aqua Terra 38mm blue) arrived and it was the same watch as on my QC pictures but the movement was not a A2836 like advertised and ordered for $328 but a Miyota A2805!
It was hard to see on the pictures because there was no picture with the gold wheel instead of the black wheel from the A2836 version.
When I mailed Steve about this all communication stopped! Nothing anymore...

:-(

 

[d4m.test]

Did you manage to resolve things?

 

[d4m.test]

No, Steve never answered my mails. The watch also had some scratches on the movement (inside the watch). I think Steve had this watch and was waiting to sell it to someone who wasn't experienced with replicas...me :bye2:
The watch luckily works and has the same 'look' so I wear it but I will no longer purchase with Theonewatches.

 

[steve_theonewatches]

Hello, Friend,

I didn't receive your email, please send again, I will solve it!

 

[d4m.test]

Hi Steve,

Ok thanks, I will send you the original mail and picture of the watch...

Kind regards

 

[d4m.test]

I'm back in contact with Steve and he proposed to send the watch back and exchange it. It is a good proposal and I thought it would be correct to post it here on the forum.

My only concern now: I have to think about it because I will be missing the watch for at least 6-8 weeks:cry2: but this has nothing to do with Steve ;-)

 

[pippo]

Steve, you must have serious troubles with emails related to post sale issues because it took me 2 weeks and several reminders on RWG to get an answer from you
How 's that?