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Chazingtime watch warranty

João A.

Guest
7/5/25
3
1
3
Hello. I am new to this business. I am thinking of ordering an AP RO from Chazingtime. It is my first purchase. But there is one thing that is really worrying me: I asked them about the warranty and they said to me that They only undertake to repair the watch for free in the first month after purchase and from then on I have to pay for any repairs for any problems or defects that the watch may have! So this means that the watch has only one month warranty at chazingtime! Do you think this is normal?
Besides, they told me that they do not accept returns even if there is a problem, damage or defect in the watch!
I think chazingtime's customer care and sales policy is very bad and serious.
Give me your opinion and if you have ever had any problems with a purchase from Chazingtime, how did you resolve it?
This is not from a trustworthy seller.
Thanks in advance for your help
 
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Learning something new everyday....
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Then dont buy from them? They stated clearly their policy up front- we have over 20 sellers. Pick another one. No need to be a drama queen.

Remeber You are buying a FAKE watch that is illegally made, not a nice pretty product with guarantees. It should be a wonder they offered a warranty at all.

If you are looking for something with warranty and guarantee and consumer protection. Buy a gen. Don't buy a rep. Done.
 
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João A.

Guest
7/5/25
3
1
3
Then dont buy from them? They stated clearly their policy up front- we have over 20 sellers. Pick another one. No need to be a drama queen.

Remeber You are buying a FAKE watch that is illegally made, not a nice pretty product with guarantees. It should be a wonder they offered a warranty at all.

If you are looking for something with warranty and guarantee and consumer protection. Buy a gen. Don't buy a rep. Done.
Do you really think that your answer to me is correct?? It's just that my money isn't fake, my friend! They sell an imitation, but it is a machine, an article, doesn't matter the brand!
What does it means "trust seller" to you?
 
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Learning something new everyday....
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Do you really think that your answer to me is correct?? It's just that my money isn't fake, my friend! They sell an imitation, but it is a machine, an article, doesn't matter the brand!
What does it means "trust seller" to you?
Read the guide in my signature.

Trusted Seller on the forum means they'll provide the watch and ensure it's whatever you ordered. The policies on return and warranty are set by each individual dealer. So it seems you need to do a little reading.

Let me guess. What you want is a repair or refund or a new watch so you have come here to write this bad review right?
 
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Wookie

Known Member
Certified
4/3/23
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Maryland
Do your homework before coming to the community complaining about TRUSTED DEALERS. This forum is as valuable as the time you invest to learn. I own over 50 of these "Machines" I am extremely happy with my purchases because I did the research on all of them. You will not find a better place to research and learn than here. Just takes a little time and effort. You will also be well received once you understand how this site operates. All the best!
 

Rx4Time

Supporter, Panerai lover
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CONUS
... definition of warranty:
a written guarantee, issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary within a specified period of time.

Why would you think any item would have guaranteed support beyond its warranty period? Unfortunately any item that is out of warranty and needs repairs you would have to pay for out of pocket. This is how life goes.


No dealer accepts returns once the sticker are removed as it's then a used watch and they can't sell it. Also, would you really want to ship a watch back to China either way? You realize that no dealer here offers customs protection if seized on returned and repaired pieces?