Well, if it was stated no returns, and you did still offer a return, how could they rule against you? With a few exceptions, return shipping is usually on the buyer to cover. From the discussion above, I see it was mentioned that the dial displayed a different tone depending on angle. Shows how many buyers are complete idiots out there. Don't read, look, ask questions or research and then want others to pay for their stupidity. Was his username Oohheelllo? LOL. I feel for you!