Been sent the wrong dial, not eligible for buyer protection

[Keishara]

Would appreciate some advice. I bought an expensive dial on ebay and asked the seller to mark down the customs value, he agreed. I received the package today but he sent me the incorrect dial, it is half the value (and very hard to sell). Waiting to hear back from the seller but worried he'll just ignore me on purpose if he knows I made myself ineligible for buyer protection... Lesson learned but what are my options?
Obviously I can keep the dial and sell it at a loss but wondering if I can even issue a successful chargeback. I'd be happy with a refund at this point but not sure if eBay would let me. If I could just refund it then it would seem like no damage done surely? I.e Nothing gained nothing lost.


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[W47chl0v3r]

If it doesn’t match descriptions eBay will let you open a return. Make your case and eBay will decide the result.

 

[sukwonee]

I am not sure what you mean by ineligible for buyer protection. Did you and the seller transact outside of eBay?

 

[Keishara]

We agreed to under declare customs

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[KushBandit]

Open a dispute. Simply click "return item" and choose "item not as described". The customs declaration is irrelavant

 

[tripdog]

Open a dispute. Simply click "return item" and choose "item not as described". The customs declaration is irrelavant

You'll never get anywhere in life, simplifying shit like this.

 

[Keishara]

If the customs thing isn't an issue then that's all the confirmation I needed, thanks. Have opened a return request, the seller has yet to respond to it.

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[KushBandit]

You'll never get anywhere in life, simplifying shit like this.

You're right, I should over complicate a simple procedure. Silly me lmao