- 12/6/22
- 1
- 0
- 1
| PRODUCT NAME | MODEL | QUANTITY | PRICE | ||
| Rolex – Submariner 126610LN 41mm 904L SS/SS Blk VSF VS3235 | RLX-3009 | 1 | $528.00 |
1. A hairline crack or chip inside the sapphire at 2 o'clock
2. The center of the black dial was noticeably ballooned / rippled as if it was not flattered
I reported the defects to Steve by emails - I was told to return the watch for repair. On 12/10/2022 the watch was received by TheOneWatch team for repair. After many chasers, on 19/12/2022, I was informed that the watch had not yet been repaired and that Steve would check with the factory to speed things up. on 15/01/2023 I'm told the watch is repaired.
On 17/03/2023 the watch finally arrives, almost a year later, but to my surprise it has not been fixed and still presents the same two defects I reported in April 2022. I've emailed Steve asking for a standard replacement.
