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Awaiting tracking information for PureTime order.

Kingk

Getting To Know The Place
26/12/18
34
8
8
Hi PureTime, I've been waiting for the tracking information for my order ID 264675 since 10th Feb. I've contacted the tracking team had I'm still yet to receive a response or update. Can you pls give me an update on my order.
 

Kingk

Getting To Know The Place
26/12/18
34
8
8
My other was made on the 27th of Jan. This is my 3rd order with PureTime and I've never had to wait for shipping information this long.
 

puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,604
5,317
113
Due to the upgrade of the website system some time ago, the tracking number was not automatically issued, you can login to our website or email our tracking [email protected] for inquiries
 

Kingk

Getting To Know The Place
26/12/18
34
8
8
Same situation here. I've emailed the tracking team at PureTime twice already and still no response. I can't see any tracking information when I log in as well.
 

Winni1611

I'm Pretty Popular
Patron
Certified
15/10/22
1,471
2,115
113
Germany
I suppose all the Orders that have been placed through CNY are now standing in line
and agents need time to fullfil them. So shipping may take longer than normally.
 
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Reactions: rolex4me

Kingk

Getting To Know The Place
26/12/18
34
8
8
My watch finally arrived yesterday. It wasn't shipping delay but rather PureTime taking time to send tracking. All good now
 
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Reactions: rolex4me

AsiSoyYo

Do not accept unsolicited offers
12/3/18
9
0
1
Same here placed the order on Feb 4 for two watches Received QC for one of the watches on the 15th than 17th for the second watch. Shipped out watches on the 22 I've been checking the status via tracking number and no movement .....I dont know.
 

puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,604
5,317
113
Same here placed the order on Feb 4 for two watches Received QC for one of the watches on the 15th than 17th for the second watch. Shipped out watches on the 22 I've been checking the status via tracking number and no movement .....I dont know.
Most of the recent express delivery will not update the status until the express package arrives at the destination city, and it will be delivered within two or three days after the new status is available. Please wait more days.