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Anyone heard of asendia

Fiveostang

Respected Member
6/11/12
5,027
36
48
So I bought a watch and the seller sent me tracking on asendia. I've never used asendia before nor do I understand what it is. This is the last tacking update.
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any insight is appreciated
 

Fiveostang

Respected Member
6/11/12
5,027
36
48
Thanks JLS I got that part but do they go to usps when it goes stateside? Also what does on hold/payment not ready mean?


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JLS1963

Renowned Member
22/2/15
500
2
18
When it gets stateside, it is then passed on to USPS (generally, unless it is oversized, then it may be passed to another stateside logistic carrier depending on the contract Asendia has). Everyone one of the shipments I received that originated Asendia were delivered by USPS in the equivalent of First Class Mail.
As far as the Payment Not Received in the tracking information, I have never seen that before. There is an 800 number you can call to "question" what that means....although I know you probably dont want to call and be on their radar.
Payment not received could mean that the sender may have made a mistake on the customs forms, and therefore a Duty may need to be paid, or the Seller paid by check or credit card and the bank refused payment and Asendia has put shipment on hold until payment received by Recipient....ANother scenario is mistakes were made on apaperwork and there is a small administrative charge that Asendia assesses to correct the problem.....and unfortunately they want the recipient to cover these costs.
If it were my package, I would call them to clear it up and if any additional costs you incur, ask the Seller to make it right....

I would love to know what you find out as it may help others on this forum if ever faced with this issue....

Good luck 5-0
 

Fiveostang

Respected Member
6/11/12
5,027
36
48
I certainly will update this and call them tomorrow. It's a $700 watch so I'm definitely worried at this point lol.


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JLS1963

Renowned Member
22/2/15
500
2
18
Did you ask the Seller the value they put on customs forms...because if he wrote $700 you will owe Duty...and it increases the risk of customs inspection...
Best of luck my friend. This sucks!!
 

Fiveostang

Respected Member
6/11/12
5,027
36
48
No I don't wanna bother the seller unless I have too. If I have to pay duties of a gen watch I will lol I'm not loosing this thing.


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