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Advice Needed - Brand New 2836 Broken When Received from TD

rikhek

Known Member
25/1/16
152
1
0
I just took delivery earlier today of a Noob V2 DSSD with a 2836 movement. Bought the watch from a TD. Right out of the box it was broken.

I can’t set the time. When I first tried to set the time rotating the hands clockwise the hands rotated a couple revolutions just fine but then stopped moving. Something then "caught" and they turned a bit, then stop, then turn a bit… They then stopped moving altogether. The crown spins but will not turn the hands. I rotated the crown “backwards” to turn the hands counter-clockwise and they turned fine for a bit but then started doing same as when rotating clockwise before they stopped moving altogether.

I also can't change/advance the date. It's caught in between days while the hands are at the 4:00 position.

Now when I turn the crown in either direction the hands don’t move at all and I can’t set the time. The crown is also loose and “wobbly”. The watch broke before I even put it on my wrist….

I’m not thrilled about sending back to them for repair. It’s expensive to ship to China and takes a LONG time (i.e., couple months!!!) to get a watch back from being repaired by the selling TD. I have one right now with a different TD. It broke on me several days after receiving. It’s a 7750 and it’s been almost 2 months since I shipped it to them for repair. They just today sent me a tracking number saying it’s fixed and headed my way.

Also,the bezel rocks much more than I think it should. Lots of verticle movement when you push down on it.

What do you guys think? FWIW, I contacted a respected forum watchsmith. I wanted to get an estimate of just paying to have it fixed and he said send it back. I really dread sending it back to China....


Rick


 

Zeinharis

I'm Pretty Popular
17/1/16
1,352
1
0
Looks like something broken on the keyless work mate. You probably want to send it to a Watchsmith due to the reasons that you mentioned.


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Technit1957

Renowned Member
MULTI ACCOUNT
19/12/13
682
34
28
Go to the tech section and choose watchmaker and horologists. Choose [MENTION=22940]katt[/MENTION]. He is very good and come highly recommended. He has done slot off work for me and many others. He is also very quick.

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