Sorry mate but that is such a poor engraving, you were right to call it scratches. My goodness what was the AD thinking when they scratched up a perfectly fine watch? I really don't see the point of doing that to identify the watch as being sold there. I would write Panerai demanding that the case be replaced because of this unthinkable act of vandalism, frankly speaking. Looking at just 2 samples of this scratching, it is clear the AD has neither the equipment nor the know-how to engrave properly. The numbers are barely legible (even with a smaller font, an expert should be able to do engrave it with the right tools). Heck, the placement isn't even the same (one is along the length of the lug and the other is across the width), and we only have 2 samples. How random is that? Okay the excuse of letting a five year old take a dremel (because that's what it looks like) being to link the case to a boutique, to what end? Will the scratches do away with requiring you to provide a receipt and warranty papers when claiming warranty? Sorry for the rant. This whole situation has my blood boiling.
