I ordered watches from Puretime, Trustytime and Theone.
This was my experiences with the orders.
Theone and Puretime both accepted and processed the orders. Each had a different watch ordered from them.
After two full months Puretime informed me that the watch I selected is no longer available.
I had to select another. I did. That watch arrived after three months.
Around the same time Theone sent me an email stating that the watch I ordered came in with the wrong strap and they sending it back to be corrected. It had already been just over two months. A week after I asked about the order and they then informed me that the watch I ordered is also not available. I explained that they said they had it but had to change the strap, but they insisted they no longer had the watch ordered. I was to choose another, I did. A week later I was told that one was also no longer available, choose another.
I did. This time I was sent photos two weeks later of a different watch, not even the same color. I informed them that it wasn't even the same, they said "they all look like that." At that point I just asked to be refunded. I had to jump a few hurdles to make that happen but I did eventually get refunded.
Trustytime was ordered from over a month after the orders for Puretime and Theone were placed.
Within two weeks I had the photos and the watch arrived perfect shortly after. A much faster turn around time and no issues.
I have since ordered from Trustytime again and that watch is on its way.
Of the three I can only recommend Trustytime. They were far and away better than the others.
Perhaps others had better experiences with the other two, but if I were to recommend just one.....it is easily Trustytime.
This was my experiences with the orders.
Theone and Puretime both accepted and processed the orders. Each had a different watch ordered from them.
After two full months Puretime informed me that the watch I selected is no longer available.
I had to select another. I did. That watch arrived after three months.
Around the same time Theone sent me an email stating that the watch I ordered came in with the wrong strap and they sending it back to be corrected. It had already been just over two months. A week after I asked about the order and they then informed me that the watch I ordered is also not available. I explained that they said they had it but had to change the strap, but they insisted they no longer had the watch ordered. I was to choose another, I did. A week later I was told that one was also no longer available, choose another.
I did. This time I was sent photos two weeks later of a different watch, not even the same color. I informed them that it wasn't even the same, they said "they all look like that." At that point I just asked to be refunded. I had to jump a few hurdles to make that happen but I did eventually get refunded.
Trustytime was ordered from over a month after the orders for Puretime and Theone were placed.
Within two weeks I had the photos and the watch arrived perfect shortly after. A much faster turn around time and no issues.
I have since ordered from Trustytime again and that watch is on its way.
Of the three I can only recommend Trustytime. They were far and away better than the others.
Perhaps others had better experiences with the other two, but if I were to recommend just one.....it is easily Trustytime.