A broken watch was sent….

[Todai]

I ordered “trusty time” (this is 4th times!) and.. the watch is made in Clean factory.
But it’s broken…
Unbelievable

 

[fnfalguy]

Your subject line would suggest that after Trusty showed you the QC of a working watch, he said to him\herself, ”Self, this Todai fellow doesn’t deserve this watch, rather I shall now mess with it so it isn’t functional and then I will package it up for sending. Won’t that be a treat?”

Is that what you believe happened? How about the first thing you do is contact them privately.


edited to be a touch more polite.

 

[Yuvalti]

I’m really sorry to hear that you’re dealing with this frustrating situation, especially after multiple attempts... I hope you can get a resolution soon and that your next experience is much smoother. <3

 

[Reaps]

Yes so Trusty sent you 3 watches perfectly fine, but you know they decided on the 4th watch you had too much fun and decided to rip you off right?

Use your brain please. Your watch traveled thousands of miles through many hands. All it takes is a few postal workers kicking your package around and your watch is toast.

The dealer ensures that the watch is functioning before it leaves their hands but do you think they can control every single person that touches the package? Maybe you should call your post office and tell them to stop throwing the packages around.

Anyways, instead of complaining, why don't you talk to Trusty to see if you can have it returned and replaced? I hope you didn't take off the stickers.

On a side note, another 10 post andy just coming to complain instead of actually seeking solutions to his problem.

 

[Kerbus]

I hope you don't get any issue with your method of payment too

 

[CF_Stan]

@Todai how about a little more detail. First of all what watch did you order? All we know at the moment is that it is from Clean Factory.

Second what is "broken" with it, broken is a vague term. It may be that it can be easily repaired by a local watch smith and you can work out an agreement with Andrew.

 

[tbandy]

Well Said @CF_Stan, we haven't heard the whole story !

 

[Jossé]

Fascinating. You’ve made a second-by-second review for previous orders, but when something goes wrong, you don’t even bother to take the time to explain WHAT is wrong.

 

[Todai]

https://x.com/j5l0cciulw96391/status/1818237915538866537?s=46&t=6_usJP2tcEEsYrzcIepGPA

 

[Todai]

This is it.

 

[tbandy]

That is nothing, simple fix

 

[tbandy]

Just remove the crown and stem and add a drop of thread lock in the stem and that it.
If you can not do it I am sure that any watch maker can fix that and will charge in the worst case $20.00

 

[Reaps]

Literally a $35 fix at any competent watch maker, and if the stem is toast a new stem literally costs $15.

Tired of these noobs honestly, they only come with problems

 

[domiffm]

 

[Todai]

The problem is that the clock hands don't move even before l pull the crown.

 

[tbandy]

Yes that is normal until you fix the problem, your watch is OK don't worry, look for someone to fix the problem and you will be happy !
Believe me that is nothing to worry about !
I know we have a good watchmakers here on the forum, get in touch with one of them.
Where are you located ?

 

[Cubatobaco]

Fix it and save yourself and Andrew some hassle. It will cost you more, including your reputation, if you continue down this path. Nothing else to say that hasn't already been said.

 

[Todai]

Thanks for everyone. I was little confused… I already sent the mail to Andrew. I will wait for reply. Thanks everyone. I need to take a breather

 

[Cubatobaco]

Thanks for everyone. I was little confused… I already sent the mail to Andrew. I will wait for reply. Thanks everyone. I need to take a breather

All good!

 

[TESLA760]

Thanks for everyone. I was little confused… I already sent the mail to Andrew. I will wait for reply. Thanks everyone. I need to take a breather

You're more than a little confused. An overly emotional person posting nonsense before looking to solve a problem.