From last year to early this year I’ve completed a total of 7 watches orders from chasingtime.
The sales department is most of the time responsive and helpful.
I really appreciate the sales department professionalism at times
However, the qc department really needs to improve , I had to reject some watches with glaring flaws , which I would assume as middle persons they should be able to reject from the factories rather then offering to the customers.
And I don’t really appreciate when they say “ it’s the best a rep can be, or it’s not visible when it’s on the wrist “ kind of comments when I reject the qc due to wonky markers or hilarious printings , glaring flaws that can be seen from a meter away.
Qc dept should have some sort of basic QC with the factories before passing the first qc to the customers.
The sales department is most of the time responsive and helpful.
I really appreciate the sales department professionalism at times
However, the qc department really needs to improve , I had to reject some watches with glaring flaws , which I would assume as middle persons they should be able to reject from the factories rather then offering to the customers.
And I don’t really appreciate when they say “ it’s the best a rep can be, or it’s not visible when it’s on the wrist “ kind of comments when I reject the qc due to wonky markers or hilarious printings , glaring flaws that can be seen from a meter away.
Qc dept should have some sort of basic QC with the factories before passing the first qc to the customers.
