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359 Stopped Working

Thenextpage

Known Member
8/8/14
105
7
18
Hello Friends,

I've had my 359 for about 6 months; up until yesterday it's worked perfectly. All of a sudden it just stopped, while I was wearing it. I've worn it only on a few occasions, and treated it very delicately. It's never been treated in such a way that would explain to me why this may have happened.

I have the KW seagull movement.

If you'd be so kind, please let me know what I can do to get it back in working condition.

Thank you!


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SSTEEL

Banned
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30/1/13
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If you are confident enough, open the watch and see if there's anything obvious, like a screw, or movement tab come loose, if they have, they will find themselves hung up under the balance.
 

Thenextpage

Known Member
8/8/14
105
7
18
If you are confident enough, open the watch and see if there's anything obvious, like a screw, or movement tab come loose, if they have, they will find themselves hung up under the balance.

Thanks for your reply. I could try doing this, but will have to educate myself on what exactly to do. I have no experience working with watches, and have no idea what to look for if I'm able to get the case opened - which I also don't know how to do.

One thing that may be relevant, though I'm not sure, is the part of the movement that swings around is not silent- and never has been. Wen it swings it makes what almost sounds to me like a friction sound. As if it's not lubed enough or something. Again I'm not sure if this is how it's supposed to be or not.


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SSTEEL

Banned
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Sounds like the oscillating weight could be catching a loose screw, or maybe even loose itself and rubbing the case back.


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Vanilla

Getting To Know The Place
28/4/14
38
1
8
You can contact your TD about the problem and more likely than not, they will help you repair it.
 

idinwo01

I'm Pretty Popular
20/4/11
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Aren't these the watches where the rotor is just friction fit? OP it may be as simple as unscrewing the back and pushing the rotor back on. Literally 0 tools needed!
 

idinwo01

I'm Pretty Popular
20/4/11
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Or open it and post a picture and we can give better insight!
 

Thenextpage

Known Member
8/8/14
105
7
18
Sounds like the oscillating weight could be catching a loose screw, or maybe even loose itself and rubbing the case back.


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Aren't these the watches where the rotor is just friction fit? OP it may be as simple as unscrewing the back and pushing the rotor back on. Literally 0 tools needed!

Or open it and post a picture and we can give better insight!

Ah yes. I know how you feel!!! Mine died too
Where are you based?

Thank you all so much for offering to help. I finally was able to get the case opened with a rubber ball. Here are photo links to what it looks like inside this baby:

http://ppl.ug/xoejpkUUMI8/
http://ppl.ug/Jewrn4IgRg0/

Though I don't really know what to look for, it seems to me that nothing is loose or misplaced. The oscillating weight does make a "friction" noise when it spins, but I can't tell what it's from or where it may be rubbing.

Please let me know if you have any thoughts! If you're unable to offer any advice that I can do myself, please share your thoughts on what service I can employ to have it fixed. I'm in Washington, DC.
 

idinwo01

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Alright OP, thanks for posting up pictures. This is not a problem with the rotor coming loose, as you can see it's still attached and moving on its axis.

The rotor will be noisy, just happens, but it should be able to spin quite easily without getting stuck on anything. Can you verify that it is not getting stuck? You can take a tooth pick or your finger tip and just spin the rotor, there will be no harm done.

Sadly, this may be a hairspring issue. But without the movement isolated it's hard to confirm. But let's not have you do that. If the rotor spins freely without getting caught, it'll be best to send it to someone to repair. For them it should be quite simple.
 

Strodda

Supporter 'smith
Supporter
21/1/11
4,440
42
0
TX/USA
Not being sarcastic at all here, but the issue is that it's a seagull. The st2555 is a piece of shit movement compared to the 7750.

Not worth fixing since a new one if only $40. The pain in the ass and money comes into play when swapping in the new MVT. Both movements, old and new, need to be partially taken apart because the DW plate needs to be swapped.
 

dlcountpau

Known Member
29/1/15
110
0
0
Not being sarcastic at all here, but the issue is that it's a seagull. The st2555 is a piece of shit movement compared to the 7750.

Not worth fixing since a new one if only $40. The pain in the ass and money comes into play when swapping in the new MVT. Both movements, old and new, need to be partially taken apart because the DW plate needs to be swapped.

My first time to read that 7750 is better than st2555


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Thenextpage

Known Member
8/8/14
105
7
18
Alright OP, thanks for posting up pictures. This is not a problem with the rotor coming loose, as you can see it's still attached and moving on its axis.

The rotor will be noisy, just happens, but it should be able to spin quite easily without getting stuck on anything. Can you verify that it is not getting stuck? You can take a tooth pick or your finger tip and just spin the rotor, there will be no harm done.

Sadly, this may be a hairspring issue. But without the movement isolated it's hard to confirm. But let's not have you do that. If the rotor spins freely without getting caught, it'll be best to send it to someone to repair. For them it should be quite simple.
Idinwo01; thanks again. Yes the rotor spins without a problem. Can you please tell what is the best way for me to search for someone to do the repair?

Not being sarcastic at all here, but the issue is that it's a seagull. The st2555 is a piece of shit movement compared to the 7750.

Not worth fixing since a new one if only $40. The pain in the ass and money comes into play when swapping in the new MVT. Both movements, old and new, need to be partially taken apart because the DW plate needs to be swapped.
My first time to read that 7750 is better than st2555
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Strodda, and dlcountpau, I too was under the impression that the ST2555 is a better (more durable) movement than the 7750. When doing my research as to which 359 model to choose, I read from several sources that this is the case. In my case, unfortunately, it's not very durable.


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dlcountpau

Known Member
29/1/15
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0
Idinwo01; thanks again. Yes the rotor spins without a problem. Can you please tell what is the best way for me to search for someone to do the repair?




Strodda, and dlcountpau, I too was under the impression that the ST2555 is a better (more durable) movement than the 7750. When doing my research as to which 359 model to choose, I read from several sources that this is the case. In my case, unfortunately, it's not very durable.


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Coz i too purchased a 359 with seagull sometime in feb and so far it's working just fine.


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Thenextpage

Known Member
8/8/14
105
7
18
So I contacted the TD of this piece, and he said that I can ship it back to have the manufacturer work on it. For anyone who may have experience in these types of predicaments, is it advisable to ship back for manufacturer repair, or should I search for a watchsmith closer to me?
 

Strodda

Supporter 'smith
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21/1/11
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0
TX/USA
The seagull might be "better" if you care about accuracy you can't see. The balance assembly location is closer to the gen P9000. As far as reliability, I cannot understand how the seagull could possibly be superior. I've worked with both the 7750 and 2555 and the seagull design seems very poor IMO. With the 7750, there are far fewer parts to cause issues when it comes to having the watch run. The second hand is directly driven by a gear(seconds/fourth wheel) and is 3 gears removed from the main spring. The seagull, instead of having that seconds gear turn the second hand, the gear turns a pinion that goes through a movement plate. That pinion turns another gear and that gear transfers to another pinion which then turns the second hand. When compared to the 7750... that is why you get the second hand stutter, not to mention that in general its a lower beat MVT.


Maybe from the factories, the seagull's are new and 7750's come from questionable sources... which as hurt the 7750's reputation. But once serviced, in my opinion, there is no question the 7750 is a better movement.
 

rhp1462

Mythical Poster
20/2/13
6,617
8
38
The seagull might be "better" if you care about accuracy you can't see. The balance assembly location is closer to the gen P9000. As far as reliability, I cannot understand how the seagull could possibly be superior. I've worked with both the 7750 and 2555 and the seagull design seems very poor IMO. With the 7750, there are far fewer parts to cause issues when it comes to having the watch run. The second hand is directly driven by a gear(seconds/fourth wheel) and is 3 gears removed from the main spring. The seagull, instead of having that seconds gear turn the second hand, the gear turns a pinion that goes through a movement plate. That pinion turns another gear and that gear transfers to another pinion which then turns the second hand. When compared to the 7750... that is why you get the second hand stutter, not to mention that in general its a lower beat MVT.


Maybe from the factories, the seagull's are new and 7750's come from questionable sources... which as hurt the 7750's reputation. But once serviced, in my opinion, there is no question the 7750 is a better movement.

Thanks for posting that. There seems to be a lot of misinformation floating around. I am still not sure which one is better. I guess people who work on them would know better than armchair experts like me. I always thought seagull was better.
 

kilowattore

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Yes, that's very interesting Strodda. Thinking about it the better design could be due to the swiss origin of the 7750. :)
Anyway, I too thought the seagull was more reliable given the lesser number of issues reported by members. Most likely as you say asian 7750s are often poorly assembled and need to be serviced to be working flawlessly.
 

SSTEEL

Banned
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30/1/13
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Not being sarcastic at all here, but the issue is that it's a seagull. The st2555 is a piece of shit movement compared to the 7750.

Not worth fixing since a new one if only $40. The pain in the ass and money comes into play when swapping in the new MVT. Both movements, old and new, need to be partially taken apart because the DW plate needs to be swapped.

Agree wholeheartedly.
 

dlcountpau

Known Member
29/1/15
110
0
0
The seagull might be "better" if you care about accuracy you can't see. The balance assembly location is closer to the gen P9000. As far as reliability, I cannot understand how the seagull could possibly be superior. I've worked with both the 7750 and 2555 and the seagull design seems very poor IMO. With the 7750, there are far fewer parts to cause issues when it comes to having the watch run. The second hand is directly driven by a gear(seconds/fourth wheel) and is 3 gears removed from the main spring. The seagull, instead of having that seconds gear turn the second hand, the gear turns a pinion that goes through a movement plate. That pinion turns another gear and that gear transfers to another pinion which then turns the second hand. When compared to the 7750... that is why you get the second hand stutter, not to mention that in general its a lower beat MVT.


Maybe from the factories, the seagull's are new and 7750's come from questionable sources... which as hurt the 7750's reputation. But once serviced, in my opinion, there is no question the 7750 is a better movement.

Thanks for sharing. In conclusion, unserviced 7750 is inferior to st2555 but once serviced it's far more reliable


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