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30+ days waiting and No Response from Ryan

Andrusha

Do not accept unsolicited offers
3/8/24
5
0
1
I purchased two pair of watches from Ryan in August. Here's the detailed breakdown.
Payment received on 21 August
QC Images sent on 27 August
QC Approved on 30 August
1st Shipment on 3 September and 4 days later returned to original shipper for unknown reasons.
2nd Shipment with a tracking number sent on 9 September and I'm still waiting. I was advised to track my package via https://www.17track.net/en
The last update shows Aircraft Arrival on 19 September (Not sure where). After waiting for about 25 days I contacted Ryan to ask if he can contact local EMS but for unknown reasons he has not replied back. Not sure why. According to USPS the package is still in China. Not sure how thats possible.
My plan is to wait for another week or so and if I don't receive any updates I will contact my credit card company for a refund.
Any advice would be greatly appreciated.
 

Reaps

Learning something new everyday....
25/9/22
6,315
17,400
113
I purchased two pair of watches from Ryan in August. Here's the detailed breakdown.
Payment received on 21 August
QC Images sent on 27 August
QC Approved on 30 August
1st Shipment on 3 September and 4 days later returned to original shipper for unknown reasons.
2nd Shipment with a tracking number sent on 9 September and I'm still waiting. I was advised to track my package via https://www.17track.net/en
The last update shows Aircraft Arrival on 19 September (Not sure where). After waiting for about 25 days I contacted Ryan to ask if he can contact local EMS but for unknown reasons he has not replied back. Not sure why. According to USPS the package is still in China. Not sure how thats possible.
My plan is to wait for another week or so and if I don't receive any updates I will contact my credit card company for a refund.
Any advice would be greatly appreciated.
You chargeback, you will get banned and blacklisted.

 

R2L

Respected Member
Supporter
Certified
17/4/14
3,633
1,328
113
Since you purchased these watches after you became a member here, moderators can help you with the TD. Fill out a Help Desk ticket (top of the page) and a moderator will reach out to you.

As @Reaps said above DO NOT do a chargeback!
 

Feefo

CEO, Vaselume (TM) Corporation
Staff member
Moderator Sales
Certified
8/5/22
17,795
43,724
113
EU
Was another thread really necessary? In the other thread you got feedback and said you'd wait another few weeks, and 3 days after you make another thread? Why don't you just read more here in the forum and learn how it works, it does not look like you did. And don't make another thread on the same topic.