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1st order with Puretime

TheyCameInWaves

Do not accept unsolicited offers
1/11/23
3
0
1
United Kingdom
Hello all,

My first order with @puretime has started - making this thread to update my timeline and customer service experience.
So far I have been dealing with Marie via email, and she has been very prompt and helpful with this process.

Oct 31 - Reached out to Puretime sales about a Tudor Black Bay 58 39mm ZF
Nov 1 - Marie was kind enough to confirm that this particular watch was available to order with an expected wait time of 3-4 days, followed by a further expected 10-14 days postage time
Nov 1 - Decided to pull the trigger and submit the order (order no. #100276866). Now awaiting payment link to be sent which should be within 24 hours of order submission

Will continue to update as I receive further information :)
Excited to say the least
 

puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,582
5,307
113
Thank you for the order. We will email you payment instruction asap
 

TheyCameInWaves

Do not accept unsolicited offers
1/11/23
3
0
1
United Kingdom
Nov 2 - Payment request received from Puretime billing (Alice)
Nov 2 - Payment sent
Nov 3 - Alice confirmed recipt of funds and updated me to say that QC pictures should be sent within the next 2-3 weeks

The process so far has been going very smoothly :)
 

puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,582
5,307
113
Nov 2 - Payment request received from Puretime billing (Alice)
Nov 2 - Payment sent
Nov 3 - Alice confirmed recipt of funds and updated me to say that QC pictures should be sent within the next 2-3 weeks

The process so far has been going very smoothly :)
Thank you. There won't be 2-3 weeks wait time for this watch you ordered. You should recieve qc very soon
 

TheyCameInWaves

Do not accept unsolicited offers
1/11/23
3
0
1
United Kingdom
Nov 4 - QC pictures havve come through already! Gave the green light to QC and now just waiting on dispatch notice and tracking information