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1st order from Trusty - a little disappointed

danielv2000

Renowned Member
14/10/10
705
24
18
Been ordering from Puretime mostly over the years.

Decided to give both Jtime and Trusty a shot - ordered 1 watch from each.

Trusty - received final QC on 11/23
Shipping info on 11/25

Tracking has not moved since. I contacted Andrew a few days ago and waiting an update.

I know it’s xmas time and Corona time but...

In the meantime, Jtime arrived in less than 2 weeks and another non-watch purchased from China made it to Canada in less than 1 week.

I’ll keep waiting...
 
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trustytime

Trusted Dealer
Trusted Dealer
3/4/16
2,205
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Can PM me your order number and I will check on the tracking for you
 

Atlas_Shrugged

Known Member
5/11/20
152
260
63
SoCal/Salt Lake City
It might just be Xmas and maybe a little of the COVID. . Mine shows it sitting at LAX since November 27th. The wait is difficult but I doubt it’s Andrew’s fault. I’m waiting for four watches so it can get a little nerve racking but Trusty has a good reputation here from what I can see so I calm my nerves that way. Actually my tracking is all strange. Showed it cleared customs at LAX then it shows it leaving Hong Kong, then it shows it progressing through post at LAX so it may just be errors with the shippers. But Andrew is great at responding quickly to questions.
 

Simonix

Active Member
7/3/20
265
380
63
UK
I have had parcels arrive from China within a week or so, then other parcels that have sat for a month or more. Even though they were sent at very similar times.

The post is just all screwy at the moment, with no rhyme nor reason.
 

YellowFin

Not pretty, hardly popular
28/1/20
2,527
2,809
113
Molvania
Trusty - received final QC on 11/23
Shipping info on 11/25

Tracking has not moved since. I contacted Andrew a few days ago and waiting an update.

I hope you're aware that the TD has no influence whatsoever on this once the parcel leaves his hands. That said, it's quite unfair to open a thread with this title in his review section, don't you think?
 
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Atlas_Shrugged

Known Member
5/11/20
152
260
63
SoCal/Salt Lake City
I have had parcels arrive from China within a week or so, then other parcels that have sat for a month or more. Even though they were sent at very similar times.

The post is just all screwy at the moment, with no rhyme nor reason.

I think that is the case here. Even though this is only my second order of rep watches, that’s what I am expericing. Again, at no fault of Trusty and I think the OP’s gripe is really with shipping from China and not Andrew. Just my 2 cents.
 
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c_hall100

El Presidente
Gold Patron
Certified
14/2/20
4,250
12,853
113
UK
Yep nothing to do with Andrew, he beat his old record this week 5 days from dispatch to delivery here in the U.K. can’t say enough good things about the guy


Sent from my iPhone 11 using Tapatalk
 

Usernametaken

I'm Pretty Popular
Gold Patron
Certified
31/5/18
1,589
816
113
Not Andrew’s shipment but I have one that was in the next state over, then shipped to the opposite side of the country, now it’s “moving through usps network” they’re all messed up. I couldn’t even log into usps yesterday to print a label. Christmas plus COVID equals disaster.


Sent from my iPhone using Tapatalk
 

danielv2000

Renowned Member
14/10/10
705
24
18
Watch finally arrived. I think his shipper sat on it for 3 weeks. The minute i followed up with Andrew, it started moving. I guess these things happen.
 

Tucker

Lunnyfied by Raddave
Supporter
Certified
23/12/11
18,009
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Watch finally arrived. I think his shipper sat on it for 3 weeks. The minute i followed up with Andrew, it started moving. I guess these things happen.

If the watch arrived and it works it’s a win. Enjoy your watch.
 

speedomega

Active Member
7/2/20
215
38
28
North America
It's already been said but I'll always go to bat for Andrew as I've only had great buying experiences with him.

At this point I'm just assuming anything I order from China is taking two months to get to me. USPS took almost two weeks to get a letter to someone who lives in my city ffs.