I've talked to Josh, and in typical his typical style it went like this:
the watch was fine when I shipped it, it must be your fault.
no Josh, it's not my fault, I opened the watch up and it was running like this.
well you must have dropped the watch or given it a hard impact then.
no Josh, I never dropped the watch or hit it on anything, all I did is wind it and set
it on my desk after setting it to match my computer's clock.
well the problem you have came from it being dropped, and it was fine when I
shipped it, I sent you a picture on the timing machine of it being fine.
I understand that Josh, it probably got beat up in transit. your package was very,
very small, and there was little to no padding to protect the watch at all.
well it must be fixed by a watchsmith, are you a watchsmith? the hairspring needs
to be untangled Sir, if you're not a watchsmith, can you have someone to help you?
no Josh, I'm not a watchsmith, and I don't know any, I've never really needed one
for reps because I usually buy from Lay. if there's an issue with a watch from Lay
he has me send it to his local USA watchsmith for repair for free.
well you can either fix it yourself or ship it back to me and I'll try to sort it out from
there for you. but if you say that shipping caused the damage it might just happen
again if you send it back to me.
okay Josh, I understand. it's my problem now I guess, I'll find myself a watchsmith
then to have it fixed, and let me guess, I'm paying for this by myself?
well you should have a proper service done on the watch and have it repaired as well,
that will set it on a proper schedule of maintenance.
thanks for your help Josh.
(from now on I'll never buy another watch from Josh, Lay is my go-to guy, period)
First thing is talk with your dealer, and probably return it back for a new one.
a new one?
not likely. they'll take what you sent back and have a chinese guy repair
it, then they'll send that same one back to you.